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CB Car Dealers KIA Motors poor service - insurance renewal & road tax
KIA Motors

KIA Motors review: poor service - insurance renewal & road tax

H
Author of the review
10:56 pm EDT

I'm owner of Kia Grand Carnival (VAA5656) and having a KV5. My insurance and road tax expiring today 25 April 2018. Quotation received from Eight Valuation Sdn Bhd and payment made on the same day via direct transfer.

Your officer incharge, Puan Nur Ellina told me that the road tax will be ready and deliver to me either Friday (20/4/2018) (afternoon) or latest by Monday (23/4/2018) morning.

I'm very disappointed till today, the road tax has not deliver to me kept by your despatch with no valid reason. Keep on following up and he promised to deliver soonest possible. Hope he will keep his word.

Lodge this complaint due to unsatisfactory services and all the hassle occurs. Hope Naza will be more responsible and deliver good service to their customer in future.

Appreciate your attention and action.

Thanks & regards,
Hazlina Hairi

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