Navy Federal Credit Union [NFCU]online banking

Navy Federal routinely locks there customers out of the online banking. Everyone I know who has a Navy Federal Account has this annoying problem. I tried logging in for the first time in several months. On the first attempt I got a message that the maximum number of attempts had been made and that my account had been locked. The lockout does not time out ever; the account is permanently locked. You have to call customer no-service to get it unlocked. Then you are forced to change the password. The same process repeats soon afterward. Navy federal does a great job of keeping their customers from utilizing their online banking. I don't have to deal with this frustrating institution often. Luckily Navy Federal is not my primary credit union, and it never will be.

Jul 30, 2018

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