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Nature Pure / Shady Business Practices

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My wife ordered a "free" bottle of Nature Pure for which we were to pay a minimal shipping charge. When we received the first shipment, there was no contact information on the invoice, so we did not know who to call to cancel. I'm not sure how, but charges first appeared on our debit card, and I did not recognize the name of the company, so I called the number listed with the charge. That began a "run around" with me trying to figure out who the company was and what was charged. In the end, we were charged $39.99 for something (I can't even tell you what) from someplace called, "Fitness Hub" and then had a $92.31 charge to another card from "Direct Web Sales. " I had to call my bank and dispute the charges. I did call the company again at the number listed with the $92 charge ans was told that since I didn't call and cancel by the 18thm they were charging me the full price for another bottle of Nature Pure. I assure you that this product is not worth $92. The guy on the line tells me that everything is now canceled. We'll see because I have heard this line before. When I originally called, they said I couldn't cancel until it was closer to the 18th! I would highly advise that no one do business with these people. In fact, I would not accept any online promotion of a "nutritional" product.

Da
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  • No
      Aug 17, 2009
    Nature Pure - Stolen bank funds
    Nature Pure
    P.O. Box 2061
    Sandy
    Utah
    United States
    Phone: [protected]
    naturepure.com

    On August 6, 20009 a bottle of Nature Pure arrived. I had to go to the post office to pick it up so I knew they did that to track the shipment. I called the next business day and canceled any future orders. At that time I was given a confirmation number and was told nothing would be charged to my account. On August 13, 3009 my account was charged 92.31. Come to find out I called the wrong confirmation number, they have two different ones on paper sent with product.

    So I am stuck with them taking 92.21 out of my account, I don't think so. I have contacted the BBB in Utah. I will get my money back and I recommend YOU DON"T DO BUSINESS with NATURE PURE do business with this company. Tell everyone you know to avoid this company. Now every time I call they immediately hang up on me. They have several 877 numbers.

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