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Natrascience Acai Berry / Acai Berry Scam

1 United States Review updated:
Contact information:

I started to order a "free trial" of Acai Berry online and was told at first I would be charged 4.95. I hestitatednd and ended up onot ordering it and signing out of the site after I had entered my personal information. I recieved an email about 5 minutes later offering me only a 1.95 shipping charge. I decided to order it figuring what the heck its only 1.95. I checked my bank statement online a little while later and it said I was charged 4.95. I called natrascience and told them I wasn't supposed to be charged 4.95 and they offered to refund me and charge me the 1.95 I was told. I told them I wanted to cancel the order all together. I never recieved the bottle and this was the beginning of Feb. It is March 25 and I just got charged on my bank card 72.99!!! I called them and they told me they could only refund me half because I didnt have the product!!! I cancelled the order and should have never been charged in the first place!!! I told them I would call them back after I go and file a complaint at the bank where my bank card is from.

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  • De
      10th of Aug, 2009
    0 Votes
    Natrascience Acai Berry - advertising scam
    United States

    I was also scammed by this company. I requested the trial at 1.95. I emailed them within the timeline required. I then received a bill for 79.22 and an email that my next bottle has been shipped. I called and was told they never received my email (how convenient). At first they refused to credit my account. When I said I would contact my credit card company, I was put on hold, and then told my account would be credited and that I need to return the package to them. I did this. My bill arrived today and not only is the 79.22 on it but 87.17. I called and was told that the 79.22 has been credited to my account and that when they receive the returned package they would credit my account for the 87.17. I hope the feds do something about this company. I have no way of knowing when they receive my return and even if they do, how do I know that will be honest about it and credit me for 87.17.

  • Ro
      4th of Sep, 2009
    0 Votes

    I began receiving acai berry capsules and I did not order them.

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