Native American Tobacco Co. — No customer service
I received a promo from Santa Fe Tobacco Co.(the Makers of American Spirit Cigarettes). A free Carton of my choice and just pay shipping. I sent them a $6.00 money order. Some weeks later, the MO was sent back to me, asking me for a check. So, I sent them a valid check for the $6.00.
Time passed (a total of 2+mos) so I email them asking where my carton was. The e'd me back saying they received no check, period. Now I find that the company was sold, so God only knows what happened during the takeover. Did they lose my check? I have had no answer and feel they have just jerked me around. Why did they not accept a valid Money Order? I am pissed at their whole business practice and attitude. Their Ads are in a zillion Magazines.
I just want my carton, they were sent a check and if they lost it that is not my fault. I want Correction not Lies. I am going to BBB them also.