National Studios / Awful experience
In April of 2008 I paid a partial payment to have photos of myself and my daughter made. We went to a local Big Lots in Columbus, Ohio to have photos taken in April were the remaining balance for the photos was due. They mailed out a postcard to my address to come and view the photos on May 5, but I did not receive the postcard until Mid May.
I contacted them and let them know what had happened. The CSR that answered the phone told me that I would have to wait until they came back to my area to view and receive my portraits. It is now March of 2009 and I have yet to receive my portraits or a refund.
I have contacted them several times over the time period and have not got any closer to resolving the issue.