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National Geographic / Subscriptions not arriving

1 FL, United States Review updated:

So placed an order online for a new subscription of National Geographic magazines back in August of 2010 for $15. First issue was suppose to arrive in the first week of October 2010. After asking many times, via email, where the hell my subscriptions were, they cancelled me. So I reorder, they say they are going to send me the pending issues, October and November, and send me a bill for $12.50. Here we are November, and still no magazines. And no credit either for the $15 previously charged. How long does it take to get a magazine in the mail? I subscribed to Reader's Digest, paid $10, and received September, October, and November issues last week. Now that is service!!!

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Comments

  • El
      9th of Feb, 2011
    0 Votes

    It appears that I am starting down the same road. I ordered and was charged for a gift subscription at the beginning of December. I was told that delivery would be approx. 5 weeks. We are now in the middle of February and the subscriptions still have not started. I have sent 2 emails already with no response. I never would have thought that such a world renowned magazine has such horrible customer service.

  • An
      21st of Jun, 2011
    +1 Votes

    I'm a student of class 10th and i'm interested in the programme "AIR CRASH INVESTIGATION", but in India it is broadcasted at 11pm which creates inconvinience for me.Kindly please change the time to between 7pm-9pm.

  • Su
      28th of Sep, 2011
    0 Votes

    My BIL gifted a subscription on 08.10.11 and the cheque was reasised but subscription did not arrive.A number of letteres were written to NG Bombay Office regarding Non reciept and for a refund but to no avail.A renewal notice has arrived lately and we decided to write to Washington DC Office .Hope this will be resolved.

  • Jx
      10th of Aug, 2015
    0 Votes

    I have not received the National Geographic magazines since the last copy in March 2015.
    It is a paid subscription. I have paid in Jan 2015.
    Pls check n confirm. TQ

  • Su
      8th of Mar, 2016
    0 Votes

    TO WHOM IT MAY CONCERN

    National Geographic Magazine – 100 greatest mysteries REVEALED

    REVEALED? (in capital letters) Really? With due respect to your great organization but this time you got it wrong, used a cheap trick to sell your magazine. I paid HK$ 129.- (at Relay Hong Kong Intern Airport) to find out the revelations but all there is is a shallow list of “still hidden” “still unknown” “hold its secrets” “keeping the secrets” “waiting to be uncovered” etc.

    Nothing has been REVEALED! I want my money back!

    Best regards
    Urs Heggli (Mr)

  • Je
      14th of Jan, 2017
    0 Votes

    I was alarmed and disgusted by your latest obscene cover, winch in my opinion amounts to blatant child abuse and borderline pornography .I have lost all respect for what was once an excellent magazine !

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