Napa Auto Parts / As a loyal customer i have to say i was surprised
I recently went to one of your stores and was unable to find what i was looking for. Upon asking the person at the counter how i might find it they were rude and not helpful to me.
As a loyal customer i have to say i was surprised. Since i have had so many good interactions with NAPA auto parts i am going to overlook this one time but i would suggest that you make sure that you are training your employees to be polite. In this economy it is customer service that sets you apart.
More Napa Auto Parts Complaints & Reviews
- Napa Auto Parts - Rude Store Assistant Manager and Worthless Lifetime Warrantee on Parts 
- Napa Auto Parts - Bait and switch fraud 
- Napa Auto Parts - Defective Parts, Horrendous Customer Service 
- Napa Auto Parts - Bad employee 
- Napa Auto Parts - Stay away 
- Napa Auto Parts - deceptive trade practice
- Napa Auto Parts - customer service
- Napa Auto Parts - worng guidance
- Napa Auto Parts - Called me Taliban on Veteran's Day 
- Napa Auto Parts - Rude customer service