SUBMIT A COMPLAINT

[Resolved] Namshi General Tradingnamshi - promotions which are never fulfilled and cancelled

The other day NAMSHI gave a online promotion offer to buy one and get one free. I purchased two items from them and was given the promotion. Later, after 48hrs of struggling my shipment got shipped only to see one of the item was cancelled.

I contacted them regarding this and they said it was cancelled with no reason. My card was charged fully and they are saying its partially charged.

I am not concerned about money but this website lure people with fake promotions and never fulfil it. It should be punished for its non-complacency. I consider other websites rather than Namshi for every people for online shopping.

ORDER # SA6B1805208

Namshi General Trading

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Namshi General Trading Customer Care's Response, Dec 04, 2018

    Apologies for the unpleasant experience Haroon, one of our support team team will be reaching out to you soon.

Ha
Nov 13, 2018

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