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Bad service

Complaint Rating:  100 % with 2 votes
100% 2
Contact information:
United States
I have a small business in Australia and I purchased a mail box from namesecure.com to help control the amount of spam I was getting. I paid on 24th May for the mailbox which was supposed to redirect mail sent to that box to my normal email address. It didnt work from day one and I have sent over 30 emails to Namesecure to have it fixed but all I get is automated responses and no action. It is now June 5 and they still havent answered this problem. My business has been without email (that means without business for 2 weeks) They are uncontactable, and the most difficult crowd I have ever had to deal with. If you need this kind of service you would be best served to look elsewhere.
Complaint comments Comments (1) Complaint country United States Complaint category Products & Services
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N  10th of Aug, 2009 by    0 Votes
Use Gmail.com. It is free -- even for small businesses.

I have dealt with Namesecure for years and while they have no telephone number, they have always responded to my support issues within 24 hours.

Maybe their mail is being caught by your spam filter.

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