Namaqua Stokvel / We bought a bore hole pump. This thing started malfunctioning 8 months after we purchased it
In January 2015 the Clubhouse bought a borehole pump from accompany in Springbok. This pump came with a guarantee of one year. We bought it for almost R9500.00 In November 2015 the pump start giving problems. we took the pump him and asked him check what was faulty on the pump. He told us motor of the pump is faulty and it needs to be replaced. We told him about his guarantee on the pump. He refuse to repair the pump and gave us instead the price of a new pump. unfortunately his the business is the only in Springbok area who supply these pumps. What he did to us was not Consumer friendly, and therefore we report this matter to the consumer board fro investigation. Please help us to held this businessman accountable and learn him a lesson or two. I do not have the papers now, but can submit it at a later stage. These papers includes his invoice of January 2015 and the new invoice.