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CB Dental Services Review of N. Charlerston Family Dental
N. Charlerston Family Dental

N. Charlerston Family Dental review: the dentist performed unnecessary services on my wife and myself. 1

W
Author of the review
4:23 pm EDT
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After having the same dentists for 30+ years in Columbus Ohio, we moved to Ladson SC 08/ 2015 and began going to N.Charleston Family Dental at 9510 Dorchester Rd., Summerville. We both saw Dr. Mark Davies on 03/22/2016. X-rays showed that I had a cavity in the #14 tooth, under a crown. That work was completed 05/05/16. Insurance paid $519.00 out of $1386.00. We paid $533.00 in advance when they started the procedure.
Next appointment was 08/01/2016 for normal cleaning and x-rays. Next appointment was 12/15/2016 when Dr. Davies said that I need a crown replaced, tooth #03. Again we paid $533.00 in advance. We recieved an EOB from MetLife insurance co., stating that they would not pay anything because of "insufficient evidence of the necessity of the crown replacement". I took the EOB to the office and Dr. Davies said, "I will resubmit the claim for this. I just have to change the codes". Well he never did resubmit the claim, (per MetLife when I inquired about it being resubmitted). That tells me that it was not necessary for the crown being replaced.
Now my wife, on 03/29/2016 needs a crown replaced, according to Dr. Davies it had a crack, paid the $533.00 in advance and the crown was delivered 04/26/2016. MetLife paid their share because of the cracked crown. The x-rays do not show a crack, and our dentist in Columbus Ohio did not see any evidence of a crack after we took the clincial notes and x-rays to him on one of our visits to the area. MetLife should have asked for proof of the crack before they paid anything.
Dr. Davies also sent me to an oral surgeon for a biposy on a lesion on the buccal tissue vestibule of #31 and #32, on the 12/15/2016 appointment. I have had these same lesions in various areas of the buccal tissue vestibule for many years, as I told Dr. Davies, but he insisted on getting the biopsy done. That was another $300+ out of pocket that we had to pay for an unnecessary procedure.
I will report to the MetLife Insurance Co. my suspicions and proof of Dr. Davies unethical practices, and hope that they drop him from their provider list.

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