SUBMIT A COMPLAINT

[Resolved] MyUS.com / Access USA Shippingsh-186194

After purchasing items using, I later receive an email stating non of the items are available.
so basically I've been charged for items and now refunded.
do you not realize that when credit cards are charged there is a currency exchange on the money transaction out and the way back.
this has cost me some $40 minimum and I have to wait upto 6 weeks for the money to return.
total waste of time and money, your website and service is a joke.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Sorry to hear this! Please get in touch with our team so we can review your order and provide a beneficial outcome: https://www.myus.com/about/contact/

Mo
Nov 30, 2018

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