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2.3 3 Reviews

MyTrueHost Complaints Summary

1 Resolved
2 Unresolved
Our verdict: Engaging with MyTrueHost, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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MyTrueHost reviews & complaints 3

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5:16 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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MyTrueHost has left an official reply on this complaint.

MyTrueHost Horrible service! Stay away!

I signed up for MyTrueHost hosting service and was not satisfied with them at all. They were terrible, useless and rude. Do not believe what they promise you, I guarantee that these people do not keep their promises.
I demanded my money back but they refused and said that it was literally my problem.
I sent them tons of messages and at least wanted to get an apology, but they did not seem to care. I recommend everyone to stay away from this service, they do not respect their own users!

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4:59 am EDT

MyTrueHost Poor services and they didn't provide 24 hours support

I signed up for the website www.mytruehost.com. I paid money for the membership and was really excited to get all the services. It was mentioned that this membership included a lot of services and 24 hours support. It was scam, because they didn’t provide support and ignored all my questions and requests. I tried to change the membership, but they refused and told that I needed to wait 3 months. But why, no one told me about it. I don’t advise this website.

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5:02 am EDT

MyTrueHost Their trials are fakes and don't subscribe for them

I signed up for the $1 web hosting trial on the website www.mytruehost.com. I wasn’t happy with it at all, because everything that they promised with this trial was lie. My website didn’t work at all, and they didn’t reply to my emails. Also I tried to cancel it and unsubscribe, but they continued to charge me and I have no idea what to do now. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

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ShekharChatterjee
, IN
Feb 21, 2015 9:05 am EST

THEY ARE HORRIBLE..
WHEN I CONTACTED THEM ON LIVE CHAT THEY BANNED ME NOW I CANNOT ACCESS LIVE CHAT ANYMORE. AND MOREOVER I SIGNED UP ONLY FOR 1 YEAR AND AFTER THE CONFLICT THEY AGAIN CHARGED MY CARD FOR THE SECOND YEAR. I PLACED CHARGEBACK BUT BEING IN INDIA IT IS DIFFICULT TO GET FROM USA

Is MyTrueHost legit?

Our verdict: Complaints Board's thorough examination reveals MyTrueHost as a legitimate entity with notable strengths. Despite a 33% resolution rate on customer complaints, which invites a closer look, MyTrueHost stands out for its commitment to quality and security. Clients considering MyTrueHost should delve into its customer service record to gauge compatibility with their expectations.

MyTrueHost earns 96% level of Trustworthiness

Perfect Trust Endorsement: MyTrueHost achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for MyTrueHost. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

MyTrueHost has claimed the domain name for mytruehost.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Mytruehost.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Mytruehost.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for MyTrueHost have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

Mytruehost.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • MyTrueHost protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to MyTrueHost has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • The registrar associated with MyTrueHost has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
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Contact MyTrueHost customer service

Phone number

+1 (412) 535-5190

Website

www.mytruehost.com

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