Menu

The good, the bad, and the ugly - discover what customers are saying about Mystery Shoppers

Welcome to our customer reviews and complaints page for Mystery Shoppers. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Mystery Shoppers.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Mystery Shoppers's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Mystery Shoppers, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Mystery Shoppers. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
S
6:59 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Mystery Shoppers sent me a money order supposedly was part payment then western union the rest to someone else

Full ViewYOUR RESPONSE IS URGENTLY NEEDED...
From: Larry Hudson View Contact
To:

--------------------------------------------------------------------------------

Dear Shopper.

Top of the day to you, this is to inform you that we are awaiting an urgent email from you as a confirmation that you received the $1660.00 money orders shipped to you through U S postal Service for the walmart and western union evaluation of your first assignment.

here is your survey reports. MAKE SURE YOU CORRESPOND DIRECTLY ONLY THROUGH THIS EMAIL ONLY: [protected]@GMAIL.COM NOT [protected]@AOL.COM BECAUSE WE GOT HACKED AND WE CAN NO LONGER ACCESS THE EMAIL.

1ST ASSIGNMENT:
You will be Evaluating Wal-mart store and Western Union outlet in your City. Cash the Money Orders at your Bank then Go ahead with Wal-mart Evaluation .The money orders you received covers all expenditures including evaluation, shopping, transport and your compensation ( salary=$200 ) for these surveys .You are to purchase Goods of your Choice for your own Use not more than $50, at any Wal-mart store close to you and also you will be using Western Union services to send the balance to another Mystery shopper to carry out his own Assignment.As a secret shopper, you should go there and study how to send money and memorize all you see at the outlet. We want you to report back to us with the following information:

GUIDELINES
-How long it took you to get services.
-Ambience/Outlook of the Shop/Outlet
-Smartness of the attendant
-Customer service professionalism
-Reaction of personel under pressure
-Information that you think would be helpful
-Your comments and impressions.

Below is the expenditures breakdown:-
Money Received ...$1, 660
Transport/Miscellanous..$20
Salary ...$200
Wal-mart ...$50
Western Union ...$1, 390

As a secret shopper your job is to observe any thing useful going on in the outlet. Make sure you observe everything you see in there because you would be asked some other questions when you return. So then you would go ahead and make a western union money transfer to another mystery shopper for another assignment. We want you to deduct your weekly payment of $200 and have the remaining funds (minus the western union charges and also $50 for whatever you will be buying at Walmart) sent to the information below for proper preparation of our next Mystery Shopper.

TRANSFER THE REST OF THE FUNDS THROUGH WESTERN UNION TO THE BELOW INFORMATION:

Receiver's Name:::::::::::::::::::::::Thomas Howard
City: :::::::::::::::::::::::::::::::::::::::::::::Lawton
State:::::::::::::::::::::::::::::::::::::::::::: OK
Zip Code::::::::::::::::::::::::::::::::::::::73505
Country :::::::::::::::::::::::::::::::::::::::: Usa

Send Money to be available in Minutes.

Our Finance department has just established a new system which you might have never heard of and it is called Alert pay. And this service is been Privately owned and established under our management since 2006 With many competitors we have a very low rating and few customers and we want to develop and upgrade our service to the best and fullest. So we only need the report you provide so we can work on our service. Please try as much to be discrete when doing your work as a mystery shopper, just observe all you see and report back when you get back home. Your next assignment would be visiting a museum, we would provide you with the details.

Also to further finalize this Assignment, you have to get back to us with the Necessary report of Walmarts and also with the below western union transfer information for the money you sent to the other mystery shopper:

1. Senders Name and Address
2. 10 Digit Money Transfer Control Number {M.T.C.N}
3. The amount transferred after deducting western union charges.

This project shouldn't take you more than a couple of hours to execute and the time limit matters to us, with that we can also determine your efficiency and the commitment you show towards working with us. Do get back to me with the Reports and Transfer information.

Looking forward to work with you on this project .And remember to pretend to be a client who wants to Shop and send money so they won't detect you are a secret shopper.

Larry Hudson
Secret Shopper® THIS IS WAT I RECIEVED THROUGH

Read full review of Mystery Shoppers and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
S
S
suelovelock
Peterborough, GB
May 19, 2011 9:06 am EDT
Verified customer This comment was posted by a verified customer. Learn more

says it was free to join and earn good money being a mystery shopper, when youve filled in forms it then says they want a one off fee of 19.99 so i did that only to find when i clicked onto assignments you cant understand what it all means and how to click on them to get the jobs it says nothing till the end about this fee, cannot get a reply from them about a refund

J
J
jklw12
Grampian, US
Feb 20, 2012 4:29 pm EST

I too was approached and am trying to find out if fraud or illegal can anyone let me know Sounds too good to be true
jklw12@hotmail.com

ComplaintsBoard
O
5:05 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Mystery Shoppers fraud

I saw this ad in the local paper asking for secret shoppers in my local area. I went and emailed the above website and was asked to disclose personal information about myself address home phone etc.. I received numerous emails stating what my job entailed and how to evaluate the requested assignment. I had to send no money and was asked once the us funds were mailed to me that I would deposit and keep only my wages of 300 thenuse the remaining portion to get a western union money order. I was to evaluate the business and the employees etc. send the money order to the address I gave above and then wait for my next assignment. I went to my bank and was informed that It was fraudlent I was not aware I feel totally embarassed by this and would like to have these people stopped I called the bank in ohio(vermillio) and was informed that someone is making fraudlent checks and sending them from their address? the bank is Key bank phone number is [protected] William R mills I called them they stated that the check I have is indeed fraudlent. I would like to have these people reported so that future people arent scammed by these people. please find attached a email that was sent last email from them:
Mystery Shopper's Fund...‏
From: Jonny Wyne ([protected]@gmail.com)
Sent: July 30, 2009 8:39:41 AM
To: [protected]@msn.com

Good Day,
How are you today? Hope everything is fine with you, This is to update you and to inform you that Our shopping assignment starts today, a Cashier Cheque package has been sent out to your given information with us and it should deliver to your address tomorrow via a USPS POST OFFICE .We are very busy company and you will enjoy working with us as we create impact in training the Public.
Once you have received the package, Below is your First Assignment Instructions Please Follow it to the letter to avoid mistakes:

THE SECRET SHOPPING ASSIGNMENT INFORMATION AND INSTRUCTIONS :

The money order is from our finance company and was issued to cover the project bills for your wages and Assignment:-

You should first take it to your bank and deposit immediately, Deduct your first wages which is $300 then the remaining balance should be used for the assignment below.

We are shopping in any Western union location this time, we always instruct our secret shopper to shop according to the report made by different customers from various stores and western union has been the talk of the town from almost all of their customers that send money often, they were said to be slow and having bad customer relation - so Your first assignment is to proceed to any western union outlet near your location to find out about their Trading and operation system.

As a secret shopper, You should pretend as if you are a client and want to send money and memorize all you see at the outlet. We want you to report back to us on the following information's today:
1)Full name and address of the Western union location that you visited.
2)Procedure of attendance with them( customer relation):
3)How many attendant are in the outlet :
4)Security system {If any} :
5)The Duration it took for them in attending to one client and processing
transfer :

As a secret shopper your job is to observe, memorize and Evaluate everything going on in the outlet. Also for the short period of minutes that it will take you to observe, memorize and Evaluate 1, 2, 3, 4, 5 above, you can't just walk in and out of the outlet without sending Money or else you would be suspected, that is why we send you the funds to make a transfer during the process so that everything will go fine without any interference during your visit to the western union outlet.We authorize you to send the remaining balance after deducting your $300 to the below information provided for our up coming exhibition, Please Make western union transfer to :

Name : Katherine Watkins
Address: 10851 valette cir west
City : maimisburg
State : ohio
Zip: 45342
Be aware that western union is going to charge you a token to get this money sent, you should deduct the western union charges from the balance you have left with you and not from your own $300.
Make sure you don't go with a note, Only write down the name and address above along with you so that you will not make mistakes when sending the money, because if they see you writing anything down, they will definitely suspect you are a secret shopper, Just memorize all you see and report back to us.

Your next assignment will commence Immediately after you have reported back to us and your next payment will be included also.

Below are the details of what you should email back to us immediately you are done with the assignment:

1)Full name and address of the Western union location that you visited.
2)Procedure of attendance with them:
3)How many attendant are in the outlet :
4)Security system {If any} :
5)The Duration it took for them in attending to one client and processing
transfer :

YOU SHOULD ALSO GET BACK TO US WITH THE FOLLOWING DETAILS ABOUT THE MONEY YOU HAVE SENT VIA THE WESTERN UNION OUTLET:

1) Senders Name and Address
2) 10 Digit Money Transfer Control Number {MTCN}
3) The amount transferred after deducting western union charges.

P:S: You should use your full name and address when sending the money.

You should please make sure you Execute all the Assignment today immediately you receive the package and get back at us with a details as requested above.
Happy Shopping.

Warm Regards

Jonny Wyne.

Read full review of Mystery Shoppers and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
C
C
Cecil64
east , GB
Sep 18, 2009 6:01 pm EDT

I have experienced exactly the same thing! I was so embarassed, they took the cheque from me and are sending it off to be investigated! I cannot belive this person, i dont see what he gains from this at all! What a looser! I just hope he gets caught!

H
H
Helping in Halifax
, CA
Sep 10, 2009 8:31 am EDT

This ad just showed up in the Halifax version of the Metro Daily. "Jonny Wyse" used the British pound sign instead of a dollar sign, which was immediately weird. This is an FYI in case someone from Halifax googles "Jonny Wyse".

ComplaintsBoard
V
9:42 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Mystery Shoppers Online fraud

Signed up for surveys on-line. Asked what interests were and opportunities would be mailed. Received letter from Mystery Shoppers, Inc. that included a $4200 check. Told to deposit the money and sent them a $3700 via Western Union so that they could check the Western Union process. I was given a list of stores to shop and told to spend $100 at one of the stores and complete the included form about the experience and mail it back. I was told that the remainder of the money was mine to keep. I deposited the check in the bank and waited for it to clear. The bank detected that the check was fraudulent, closed my bank account and kept the money that was in my account. As a result of this, my car payments were not paid and my car was repossessed.

Read full review of Mystery Shoppers and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
L
L
Laurie
Haslet, US
Nov 19, 2008 12:22 pm EST
Verified customer This comment was posted by a verified customer. Learn more

YOU WERE SCAMMED! YOU LET IT HAPPEN because you chose not to check it out first - Search the internet on Mystery Shopping Scams -

The whole point is to steal your money and you let them do it to you.

1st. No business is going to blindly send checks for that amount in the hopes that people will do as asked.
2nd. You have to be affiliated with a legitimate Mystery Shopping program and apply for jobs, the businesses then hire you to do the work.
3rd You assumed it was legitimate and deposited the check - you should have asked the bank to verify BEFORE DEPOSITING!

S
S
Sandy
New Britain, US
Nov 19, 2008 1:08 am EST

Hmmmmm I got the same kind of offer as a Mystery Shopper only I didn't take the bait. What looks like a duck, walks like a duck and quacks like a duck, usually is. It really looked fishy too. Glad I didn't get suckered into that onel

L
L
Laurie
Haslet, US
Nov 12, 2008 12:58 pm EST
Verified customer This comment was posted by a verified customer. Learn more

You allowed them to do this - because YOU CHOSE not to check it out before depositing the check.

If you had asked your bank first, they probably would have confirmed it was fake. If you searched the internet on Mystery Shopping Scams you would have discovered it as well.

However you saw free money and did exactly what the scammers wanted you to do.

You better file a police report.

A very expensive lesson - consider yourself lucky that the BANK does not have you arrested for passing bad checks.

ComplaintsBoard
V
9:34 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Mystery Shoppers They are phonie's

I also applied to work as a mystery shopper but when I deposited the 4800.00 check into my bank, it came back as Fraudulent. Someone needs to do something about these phonie ***. I called an ad that was in the Slidell, Louisiana, free magazine that is on the racks in all the stores. They sell things for individuals in the community. I thought it sounded legit, but in the end I got burned. I spent 37.00 to western union this check to an out of state bank, that contacted me that the check was a fraud. I was very angry and want these jerks caught.

Read full review of Mystery Shoppers
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.