Myperfectvilla / Charging for things that were not damaged
We re tented a villa in Costa dorada for 9 days my daughter had to give her card details over and 500 euros in case of damage .there was 4 adults and three children ..they have taken 188.00 euros for damage apparently caused by U.S. To which I vent it'll deny 1, there was some scratches at the top of the stairs on the laminate floor which is dark born I did not see this at any time no one while there worse shoes up there as it was the top floor.second they say a ornament was broken not by Us. And on the log details it's said all bedding was to be place on each bed.so I personally started stripping the beds the main pillow had a proper cover on which I realised should maybe have been left on when the pillow came out it was one whole pillow and Haley of one which filled the pillow case.they are say we damage it (errrr how is this) and the kettle on arrival it did not have the filter in the spout it was sitting on top of the kettle and like us in the UK it was place in the spout wan rests on the lid so err not broken like they are saying. So to take 188. 00 euros from my daughters account is daylight robbery I won't let this drop because they are out of order and think they can do what ever they want because we are back home I. The UK I am very disappointed in this company and the way it deals with its customers !!