MyLife
reviews and complaints

FILE A COMPLAINT WITH THE BBB OF LOS ANGELES AND FTC.GOV.

We are currently investigating MyLife, and are looking to learn as much as we can about consumers' experiences with the company and its billing practices. If you have had any experience with MyLife, then please feel free to contact me at the following:

Joseph N. Williams
Price Waicukauski & Riley, LLC
317.633.8787
jwilliams@price-law.com
www.price-law.com

My card was charge by the company fraudently ($84.00). Someone used my credit card information; but they did not have the correct Name and DOB on the subscriber's profile. They committed to refund my money in 7-10 days. Since reading all the blogs, I wonder ifbthis was done by the company itself.. All I can say is "malicious" BEWARE...

You probably signed up for the trial period and since you didn't cancel at the end, they charged you a regular subscription rate.
Call them and cancel NOW! complain and they may refund you the $95

MyLife.com formerly known as Reunion.com, is a people search website where you are able to obtain information for someone who you are currently looking to be reunited with. You join the website, select your membership, decide if a 1 month plan works for you, or even a 12 month plan depending on your need. All subscriptions are paid upfront for the full term. All memberships are set to automatically renew unless that feature is turned off before hand. You are able to do this by going to your settings under your My Account, and selecting the off feature or by calling Customer Care. The subscription allows you to conduct unlimited searches in order to obtain a telephone number or address. Public information is obtained thru a third party. If you conduct a search for someone be specific, include an age, a recent location, narrow down your search. If no information for a name is found, an account will generate, until that person who you are currently searching for creates an account. As a paid member, you are also able to conduct messages to reunite with another user. Remember, if you send a message to a name created profile, that other user will not be able to read or reply until a subscription is selected. There are also more features and benefits for being a paid member! MyLife is not a fraudulent company, don't blame the company for your lack of responsibility by not reading the terms and conditions. Affiliations with other companies are selected by you. Once a membership is selected, you will be directed to an affiliated partner, you choose to opt out on special offers, if you don't, you will subscribe to their services.

*Always read the fine print when signing up for a non-refundable subscription.

It does state that all memberships are billed for the full term.

Mylife has posted my data, too. And most of it is wrong. All over sudden I am related and associated with people I do not know. After checking on those people I found out that some of them are criminals. The only thing they got right was my e mail address. I am very careful about the internet and hardly put any personal data out. I do not have public profiles and the same e mail address since the past 18 years. I tried to get this information taken off, but it is a waste of time and energy. This are the dangers of the internet. No wonder people lie constantly. Mylife can go and eff themselves.

Let's be clear about this: MyLife.com got your personal information from a weasel data-mining company. Where did the data mining company get your personal information ? By trolling and buying it. Where did they buy it ? Oh, the credit reporting agencies, anywhere you ever typed in personal information on the web, public records, court records...

Face it - you personal data is now a commodity to be bought and sold - and it is...

The more you type in, the more they get. Strictly warn companied NOT to sell your personal data and CODE your persona info you give them so you know when they sell it ! For instance, add a Jr. or Sr. or III etc to your name, or give your address as it is, then add "Lot # 14325" or "Mailstop 312" etc. Then keep a little Excel list of the unique identifiers you gave, and, like, be totally on top of it and CALL the weasels who sold you out. They'll lie like idiots until you tell them you coded the data you gave them, and can PROVE they sold. The weasels sing a different tune then...

sandra:

I am an attorney that handles internet privacy cases. Interesting point about your personal info showing up on your page. Since it was a pop up then it was only seen by you.

I would see if any of your facebook friends were supplied any info about your info from this group.

Were they showing you a list of people with your same name and info, so you picked which one was your info, or did they show only your info.

Feel free to email me, in confidence, and info if you want to chat about this matter.

attorney Joe malley
dallas texas
malleylaw@gmail.com

Ps: Since you noted facebook, take a look at the... lane v facebook... class action. I was the attorney that initially research and filed that case, and one of the class counsel.

was told would only charge for only one month not 12 up front, now it over drawn me and I got a 34.00 dollar charge for it not a good way to run a business. I've ran three if I have done that, won't last long, just a matter of time. John Myers [protected]

Signed up for one year at 11.95 and got charged for $143.95. Major scam

took 130.00 when it was 13:00

I sign up for 1 month on my life and they took 130.00 dollors when it was supose to be 13.00. hopefully my bank will put it back

I got swindled by these folks just like you. Was told "someone is looking for you"... problem was it is from 4 years ago. Then they take a whole year from my credit card instead of one month as advertised. I am also looking at the fine print on their repost to the Visa card complaint and I am signed up for an automatic renewal at one year. BEWARE! DO NOT GIVE THESE CROOKS YOUR CREDIT CARD NUMBER!

I think everyone on here is very funny and beyond ignorant! OPEN YOUR EYES AND READ PEOPLE! You talk about this company like they put a gun to your head and made you enter your credit card information to sign up. It is all your choice and you get options to choose from on the subscriptions they offer. I went to MyLife.com last night and before I went I came here to see what people have to say and to tell you the truth the people on here are just plain stupid and have no business talking about this company at all! MyLife.com puts it very clear the terms and the charges. Right where you enter your credit card information it tells you the charge for the term you select and that all accounts are set to renew unless you cancel before the anniversary date. It also states there all charges are NON-REFUNDABLE. All that information is right there before you click the continue button. I don't understand how the heck someone can't see that. No it is not small light grey writing. Sounds like people on here are either blind or need to adjust their computer moniter brightness. I think people on here need to learn to read or stay away from the internet. If you want the service just make sure you read everything. It says $9.95/month not $9.95 for the whole 12 months. People, seriously, open your eyes and read! Don't blame the company for YOUR stupidity!

The same thing happened to me just last night! I am very annoyed and am having an investigation done by my banking institution. This is very misleading and I will be making EVERYONE I know aware to beware of this site.

I found a charge to my debit card today for $8.94, dated 3/29/2010 for a charge not authorized by, e

I did not authorize my life to take any amount of money from my checking account. this time it was 50.00.I was charged multiple times and different amounts witout authorization. I am awidow on a fixed income cannot afford these charges! i want the money put back in my checking (debit account as quickly as possible.
thank you very much,
Annette Weinstein

i did not authorize my lif e to take any amount of money from my bankaccount. th.is time it was 50 00+. I wascharged multiple timeswithout authoization. Iam a widow ona fixed income and cant affordthese charges. I want my money put backassoon aspossible.
thank you verry much,
Annette Weinstein

Our bank told how to dispute the charge and a few days later the back removed the charge pending investigation. When you do that, the company charging you is considered guilty until they prove they didn't or you signed an agreement for it. We've heard no more from mylife and watch our checking account closely.
Now we have another problem with an insect inspection guy. He took $1300 from me (yes I was stupid) we have been going up and down with him because he said he would bring it back but not right now because he spent it. He even called late one night to tell us he'd be by in the morning with a certified check because we've already told him no check.
Wish me luck on that one. I'll keep an eye out to see if mylife comes back to haunt me.

You are not alone guys, here is just another one there went through the same as you. My Bank told me to close my Credit Card, and get a new one, so if it happens again, the Bank will be on their toes. Because I have never authorized them either to re-new anything. Unfortunately money has just been taken out over the last 3 years, without me taking note, and nothing has been sent to me, to say that they had done it, OF COURSE. Now I know why! So yes the information was good, it just came too late maybe, for me to get a refund.

crap this site is no better.
Too much personal info required.
Any way, my bank called us while a bill for $155.40 for the Premium package was pending. NO WAY!
So we stopped payment on the bill. MYLife is #1 when it comes to scamming and phishing! My email accounts (hotmail and yahoo) deleted my accounts because they were both used for bulk email advertising their site. #%@*&$^#! They were important to me.
Hope we can keep them from billing us.

HAH! My Life Reunion scammed me $155.40 straight from my checking account. Our bank called us knowing about this scam catching it in pending. I put a stop on the check to not pay it. Bank is having us come in and file an affidavit against my life or whoever sent the charge it to our account.
This site can't do anything but the bank can!

I just discovered that Mylife has charged my credit card $38.05 for a search that I did not authorize. I want this money returned to my bank account immediately. How did Mylife get my credit card information in the first place, and how do I ensure that I will not be charged in the future? My email address is included.

hello my name is victoria from london in england this is the 3time that my credit card is been charge 36 dollars that i have not authorized and i would like my money back please asap before taking any further actions, i attached my email address thank you

hello my name is toronto davis my credit card was charge 60.00 that i did not authorized i woul like my money returned to my account times are to have for scams

MyLife.com formerly known as Reunion.com, is a people search website where you are able to obtain information for someone who you are currently looking to be reunited with. You join the website, select your membership, decide if a 1 month plan works for you, or even a 12 month plan depending on your need. All subscriptions are paid upfront for the full term. All memberships are set to automatically renew unless that feature is turned off before hand. You are able to do this by going to your settings under your My Account, and selecting the off feature or by calling Customer Care. The subscription allows you to conduct unlimited searches in order to obtain a telephone number or address. Public information is obtained thru a third party. If you conduct a search for someone be specific, include an age, a recent location, narrow down your search. If no information for a name is found, an account will generate, until that person who you are currently searching for creates an account. As a paid member, you are also able to conduct messages to reunite with another user. Remember, if you send a message to a name created profile, that other user will not be able to read or reply until a subscription is selected. There are also more features and benefits for being a paid member! MyLife is not a fraudulent company, don't blame the company for your lack of responsibility by not reading the terms and conditions. Affiliations with other companies are selected by you. Once a membership is selected, you will be directed to an affiliated partner, you choose to opt out on special offers, if you don't, you will subscribe to their services.

*Always read the fine print when signing up for a non-refundable subscription.

It does state that all memberships are billed for the full term.

unautherized bank withdrawals after inrollment

My-Life.com is a scam!
They took $95.00 out of my PayPal account -- totally UNAUTHORIZED!

SHUT DOWN "My-Life.com"!

Many Marketing departments form Walmark to online businesses will sell your provided information for a price. it is a common place thing even if you request that it not be done before hand or the company promises to keep your information confident. it is a readily open market for extra money to the delivering company that has low risks for provider exposer. All we can really do as consumers is be very diligent about montering our debt/credit card charges and diligently work to expose and make public by reporting to authorites that moniter or go after fraudulent transactions. Yes some will steal your funds when your not looking or paying attention. Many companies actually get away with unauthorized transactions due to comsumers either not being aware or not remembering details. Many of the shady Cons especially prey on the elderly.

On 3/15/2010, $60.00 was withdrawn from my checking account, unauthorized. I do not remember using this service, but if I did, I know that I cancelled the service. Yet, I was surprised to find that $60 was withdrawn from my account. I am facing early retirement and I do not need any surprises! I want my money refunded or, at the very least, I want to ensure this never happens again!

I WANT REPOSITION OF THE MONEY I WAS RIPPED OFF, I HAD THIS UNAUTHORIZED CHARGE FROM THIS COMPANY THAT ADVERTISES THIS PRODUCT AND DELIVERS SOMETING ELSE . ...THIS PLACE SHOULD BE LABEL AS A SCAM.

I HAD THIS UNAUTHORIZED UNSPECTED CHARGE., I did not asked for any membership of any kind, nor a yearly service of any kind...I do not want any service from this outfith, I only ask once for a one time search that resulted in a fiasco because they have no relevant information at it .Ask for a search that supposedly cost $6.95 and when I did check my bank account a few hours later, they had charged me $83.40, for I do not what kind of service.

IT IS A REAL RIP OFF TO CHARGE $83.40 FOR A SERVICE THAT WAS POSTED AT $6.95. AND WANT THIS MONEY TO BE REFUNDED INMEDIATELLY. WHAT GIVES THE RIGHT TO DO SUCH? I DID NOT HAVE THE FUNDS TO PURCHASE SUCH AND NOW i HAVE A $35.00 FEE FROM THE BANK FOR OVERDRAFT... WHO WILL BE RESPONSIBLE FOR IT?

My Life Reunion search charged my credit card without my permission

This company is withdrawing an unauthorized amount from our checking account that I never agreed to. Efforts to contact them to rectify this to no avail. Please do not get sucked in to this scam !

Have know idea how this company got my credit card info but I did not authorize this company to debit my account I want my money back!

I got chared 18.00 on my bank acct without purchasing anything. i dont even have an acct with my life. i have bank statement proof of charge. i will b calling my bank to have charges investigated.

i have been being billed $1.99 a month for months for a service I did not request and did not know about!

Hello

Please find below a copy of a withdrawal that has occured on my bank account. To my knowledge I don't think I have an account with you. I have attempted to login in and your site does not recognise any of my login attempts. If I do happen to have an account please cancel it.
I would appreciated the funds to be returned to my account ASAP. . otherwise I will be in contact with my Solicitor. I can be contacted on hnoon4@hotmail.com.

13 Oct 2011 DEBIT CARD PURCHASE MYLIFE *REUNION-SEARCH [protected] USA USD 36.00 CARD NO. ~020456 INCL. WESTPAC FOREIGN TRANSACTION FEE AUD $1.06 36.70

I found today that I was charged $71.40 to my bank account for Life SEarch Services. I did not order this service and want my money back

I found today that I was charged $71.40 to my bank account for Life Reunion Search. I did not order this service and want my money back.

I WAS JUST CHECKING OUT IF SOMEONE I WAS LOOKING FOR I WOULD FIND ON MYLIFE.COM, TURNS OUT IN ORDER TO DO THAT I WROTE BASIC INFORMATION SUCH AS NAME AND CITY AND AGE, BUT THEN I CHANGED MY MIND BECAUSE I DID NOT WANT MY INFO IN THE WEB. I ASKED MYLIFE.COM BY E-MAIL TO THEY CANCEL MY PROFILE, I ALSO CALLED THEN AND I WAS TOLD THEY COULD NOT CANCEL THAT PROFILE FOR SEVERAL BUSINESS DAYS, I WAS CLEAR TO THE ASSOCIATE THAT I DID NOT WANT MY PROFILE THERE ANYMORE BUT THEY DID NOT RESPECT MY WISH, THEY GO AGAINST PEOPLE'S WILL. HOW CAN I SUGEST SOME FRIEND TO TRY MYLIFE.COM? AS THEY DID SOMETHING THAT I TOLD THEM IN A CLEAR WAY THAT I DID NOT WANT THEY COULD CHARGE FEES THAT ARE NOT RIGHT, WHO KNOWS, HOW CAN PEOPLE TRUST A COMPANY WHO DOES NOT DO WHAT A POSSIBLE CUSTOMER WANTS?

report them to consumer affairs, and the AG of your state. The claim they are innocent and that most of their customers have been charged without authorizing the charges. Also mylife.com uses intentionally misleading information to get customers, to sign up for a intentionally deceptive contract, and when the big charge is applied they keep their fingers crossed and hope nobody notices that they just stole from you. BTW has anyone ever been satisfied by the services that my life provides. FACEBOOK is free.

I too recieved the very same email, only i was charged $60. After that, I checked my bank accnt and sure enough, those shystee mofos had already drafted the money. I hauled [censor] to my bank, good thing it's only 4 blocks away, I told the banker my situation and she had me sign dispute forms and issued me a new bank card. This is something I strongly recommend.

Apparently there was some check box or something that I overlooked when I signed up for MyLife.com (formerly Reunion.com) that allows their “affliliates” to have access to your credit / debit information.

I got an email from Savingsace.com that said the were going to start debiting my bank account. After spending time on the phone with MyLife (who had an “Oh well you must have authorized it attitude) and doing research I have located a toll-free [protected] at Savingsace.com to cancel your membership.

At first they ask for your membership number, telephone number, and creditcard number followed by the # sign. (YEAH RIGHT…I sure wasn’t about to give them my phone number and credit card number again)

I only entered the membership number and then the # sign. It took me to a menu to cancel. It said to hit a number to cancel and seemed to accept it.

I also have been emailing the reunion.com / mylife.com people to complain about their association with this company. I can’t believe that ultimately the revenue they might be getting for referrals is worth this bad press.

Just got my cc bill and saw a charge for 119.00 for MY LIFE ~ called customer service... said it can't be refunded but, will cancel the auto renew on if for next year! I had never even verified my email address with them... I'm going to post on my website and on my facebook page for people NEVER to use this site ~ This company needs to be shut down! Very upset with them and will never use or suggest this site to anyone... getting in contact with the BBB also!

How can I delete my account?I live in UK and dont really want to spend money on the phone... Thank you.

False advertising. The tv ad says find out who is looking for you for free. Then when you try they charge you. I did not pay and just saw that it was someone in La, and I dont know anyone there. As far as looking up people this site couldnt find their own hand in their pocket. Stay away from them.

greenrover 12/16/2010
I was told two people was looking for me so i joined for one
month at 1495 and went on mylife to find out who and found
out thier was no one looking for me after mylife got the money

I tried to use a $1.00 ad on Mylife to find a person. I gave the first name, middle initial and last name and age. They showed five With first and last name no age and all wrong. That was fine. Under 'PhoneAgents', they charged that $1.00. Then a week later they charged $18.95 while I was gone. No w they have charged another $18.95. Mylife sent me this message "Your message has been received by our system. The ticket code for this enquiry is LTK151039522058X". Nothing more. Scam?

I AGREE WITH EVERYONE, THEY LIE TO YOU ABOUT THE PRICE, I DID NOT FIND ANYONE i WAS LOOKING FOR INCLUDING MY SELF. I THINK WE SHOULD ALL GET TOGETHER AND CALL THE BETTER BUSINESS BUREAU.
LINDA