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The good, the bad, and the ugly - discover what customers are saying about Myjabill.com

Welcome to our customer reviews and complaints page for Myjabill.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Myjabill.com.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Myjabill.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Myjabill.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Myjabill.com. Your feedback is an important part of our community and will help others make informed decisions.

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9:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Myjabill.com taking money from my account

After paying a one off payment of £11 for an answer to a question from Justanswer. Every month since August 2010 £11 has been taken from my account without permission. I did not subscribe to monthly payment at all. I would like to be re-emburst the full amount that has been taken without permission to my bank account. I concider this as robbery.

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Patience89
Fort McMurray, CA
Oct 10, 2010 3:32 pm EDT
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I asked the doctor on this site a question in April, and they've been taking money out of my account once a month ever since then...what the hell is going on? This is completely illegal...

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GARY BANKS
, GB
Sep 20, 2010 8:03 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I ASK ONE ? ABOUT MY CAR THE COST WAS £11.00 POUND IPAID BY MY DBIT CARD. THEY HAVE TAKEN£11.00 EVERY MONTH FOR THE LAST THREE MONTH.

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Lanee Height
Pennsauken, US
Jul 24, 2010 12:15 pm EDT

I received services approximately 3 months ag0 and agreed to donated $18.0o. I have been billed $38.00 for the past 3 months consistently.

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tocallo
Cortaro, US
Jul 11, 2010 12:34 am EDT

When youuse this service they automatically set the account up for monthly billing for "unlimited subscription" without informing you. I asked a question in may, a one time thing, and they are billing me $18 each month. I believe that this is a scam and should be illegal.

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jim eaSTMAN
shekby twp, US
Jun 17, 2010 1:10 am EDT
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stop debiting my account now. jim eastman i just wanted an answer about a car issue one time. but this is the third wack on my account so stop

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james docherty
Bonar Bridge, GB
Apr 08, 2010 8:47 am EDT

I TRIED TO ASK A QUESTION BUT NEVER GOT AN ANSWER YET YOU CHARGED MY ACCOUNT £21
PLEASE GIVE ME A REFUND

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clarklucky
Richland, US
Apr 07, 2010 11:33 am EDT

ask for advice, was given a price of 19.80.credit card charge is $54 i want the over charge funds returns.

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KSin
London, GB
Feb 16, 2010 9:10 am EST

I used this site once in November and not again since then but there is now a charge on my credit card statement dated 14th January 2010. Can you please remove this charge. I will also be advising the credit card company that I have not made this transaction.

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kb1726
,
Dec 04, 2010 9:19 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Just answer has been billing me for months for charges that I have not authorized. I cannot get my password as I do not have access to that account which means I cannot cancel this account. There is nowhere on the site where I can cancel without logging in and receiving a charge

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JOHN MORRISON
Worcestershire, GB
Nov 25, 2010 1:45 pm EST

Money is still coming out of account for 5 Months for a mechanic answer which was incorrect

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9:45 am EDT
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Myjabill.com money taken without consent

I used this site to ask one off the solicitors some advice in feb 2010 and every month since they have been taking money out off my account each month since then, i have not authorised this and i would like it to stop and get my money back please, this is stealing.

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Margma
Lake Elsinore, US
Nov 08, 2010 9:07 pm EST

I used their service once for an accounting question and have been charged $15.00 per month for over 6 months. I have attempted twice to dispute this and their refund system is so convoluted I end up in the same place I started each time I tried! I couldn't get a live person at all. Is there someone out there who has successfully gotten their money back?

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sheika
Carnoustie, GB
Oct 27, 2010 4:13 pm EDT

I used the lawyer site once and the answer was paid for, a second payment has just been taken without my consent and I would like it returned ASAP as this is stealing.shielastrachan1811@hotmail.com

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2:18 pm EDT
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Myjabill.com No service

I have been charged on my credit card for April, May and June 2010 $13.00 each month. I did not get an answer to my health question and I want a refund on my Visa card. ASAP!

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Sara Hodgson
, IE
Sep 22, 2010 6:27 pm EDT
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I was charged €13 for legal advice, and never received any advice. My ref number is [protected] This is the number that MYJABILL.COM.US issued me when I registered with them and gave them my Ulster bank card details. This money was debited from my account on the 10 of July this year. I want my money back and this company to be struck off! Sara Hodgson southern Ireland

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Sara Hodgson
, IE
Sep 22, 2010 6:23 pm EDT
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I was charged €13 for a legal advice and never received any advice. This money was debited from my account on the 10 of July this year. I want my money back and this company to be struck off! Sara Hodgson

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Eugene Smiley
Grandview, US
Jul 08, 2010 9:44 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

On July 2, 2010, I requested services that I never received concerning my computer problems. I'm asking a refund of $18.05 which is the amount that I was charged.

Eugene Smiley, (eugenesmiley@earthlink.net)

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10:14 pm EST
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Myjabill.com Unauthorized CC Charge

I called a help line number for McAfee because I was having trouble downloading a program to update my McAfee security software. I got into a live chat session with a McAfee technician, then had to break off due to medical appointments out of town. When I returned later in the day, I called again for assistance, and this time was helped by a different technician who said this would be a free consultation. Then I was recontacted by the first technician who asked about payment. And I told him that frankly he hadn't answered my question but the second technician was able to help me. He said 'fine, " and I thought that would be the end of it. Now I see where my credit card has been charged $33.00 for this consultation. I never authorized this expense when prompted to do so by the on-line instructions. I would like to have the $33.00 charge recredited to my charge card.

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Eugene Smiley
Grandview, US
Jul 08, 2010 9:56 pm EDT
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I have check my spam and there is no email messages concerning this matter.

Eugene Smiley (eugenesmiley@earthlink.net)

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artinthewild
Mercedes, US
May 19, 2010 10:43 am EDT

Sometime ago I looked up on Justanswer Experts and asked them a question that the Internet had answered but apparently didn't work for my situation so I asked the Experts, typed in 28.00 and all the needed information but I never received anything, other stuff came up and I didn't understand it so I just blew it off and called a lawyer in the next town. Then I received this bill from my credit card and this charge was on it. I never received anything from you all, it was probably my fault as I am not good with technology but I never received an answer. Please refund my money. Thank you - Jimmie Carey

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artinthewild
Mercedes, US
May 19, 2010 10:40 am EDT

Sometime ago I looked up on justanswer experts and asked them a question that the internet had answered but apparently didn't work for my situation so I asked the experts and typed in 28.00 and all the needed information but I never received anything so I blew it off until I received this bill from my credit card. I am now seeing a lawyer in the next town about the situation I asked about... Please refund my money. Thank you very much (It was probably my fault as I am not a good technology person) but I never got an answer...

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9:51 am EST
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Myjabill.com extra money taken

i was charged $14.00 for just answer which is acceptable, but MyJabill.com is charging me $28.00. That is not an authorized charge, so please correct it. thank you.

Read full review of Myjabill.com and 6 comments
Update by kristal thomas
Feb 26, 2010 3:53 pm EST

I AM NOT JUST ANSWER JUST ANOTHER PERSON COMPLAINING MY PHONE NUMBER WAS POSTED AND I AM PISSED PLEASE STOP CALLING ME!

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S.I.Suttner
, ZA
Aug 27, 2010 4:12 am EDT
Verified customer This comment was posted by a verified customer. Learn more

No answer to my complaint yet!

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S.I.Suttner
, ZA
Aug 27, 2010 3:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

PLease stop billing me, as I wil have no future GPS problems

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S.I.Suttner
, ZA
Aug 27, 2010 3:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

sidney.suttner@gmail.com

I had an enquiry about a GPS malfunction and I was refered
to one of your engineers and he could not help me. I then took it back to my supplier and it was changed. My problem was solved, You are still billing me despite me emailing you that my problem was solved and I also paid the engineer who tried to help me. PLEASE STOP BILLING ME! and send me a confirmation that you have received this instruction.

Sidney I Suttner

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John Mulligan
Londonderry, GB
Feb 23, 2010 1:26 pm EST

I asked a question which should of cost £11, but it cost me a further £10, total £21. Please could you sort this matter out for me and refund my money.

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joansky07
deptford, US
Feb 22, 2010 12:26 pm EST

i asked you people to fix my email it wont open when i try you charge me 70.20 last month 1/28/2010and it still doesnt work please return my money joanlaraio@yahoo.com vut do not send me a email there because i cant open it send it to joanlaraio@verizon.net thank you joan laraio

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joansky07
deptford, US
Feb 22, 2010 12:22 pm EST

i asked you people to fix my email i can get ti the email but not open it and you people charged me 70.20 and did not fix my computer it is still the same i cant get into my emails to read please refund my money my account is joanlaraio@yahoo.com if you email me do it on the verizon.net site joanlaraio@verizon.net or just refund my money joan laraio

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