Menu
MyFlightSearch
MyFlightSearch Customer Service Phone, Email, Contacts

MyFlightSearch
reviews & complaints

www.myflightsearch.com
www.myflightsearch.com

Learn how the rating is calculated

1.2 107 Reviews

MyFlightSearch Complaints Summary

5 Resolved
102 Unresolved
Our verdict: If considering services from MyFlightSearch with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for MyFlightSearch has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of MyFlightSearch. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

MyFlightSearch reviews & complaints 107

Sort by:

Newest MyFlightSearch reviews & complaints

ComplaintsBoard
L
8:03 am EDT

MyFlightSearch booking, charging card, changing prices, duplicate purchases tying up, funds with holds

We booked a flight with www.myflightsearch.com and this experience has been an absolute nightmare! We booked a flight July 7, 2017 going from Richmond, VA to Boston, MA, and we were to receive an email confirmation with the e-ticket. We received an email saying our fare had expired and that the price had went up. The price went from $161 to $240. We called and asked concerning this and Sam with agent i.d #3050 said it in fact went up but even higher from the email we had just received. He told us the flight would be $269 for Richmond going to Boston, and after much conversation, we said to book our flight for that price and for the flight coming from Richmond to Boston. We then received and email with the eticket for this flight, and it was wrong. He booked the flight for a whole other city, and for a price that was not quoted. We then called and spoke to him again, and he would not correct the flight or fix the error! He told us he would cancel it, and we would have to rebook the flight and that would be $223. He was very rude, and he had a problem with cutting off our conversation! He told us there were no supervisors working at night to help and that we would need to call in the morning. So, we cancelled the flight and did not book with them. Sam let us know that we would get an email with the refund information. When we received the email, it stated that there in fact was a refund that was supposed to come back to us, but, it was for TWO prices, $161 and $240! We will be calling the bank but DO NOT book with them! It is a scam and they are taking peoples money by booking them multiple tickets because of a so called fare expire and booking error! Please be aware and save yourself the trouble, don't book with them!
Sincerely, Letricia King-Brown

Read full review of MyFlightSearch
Hide full review
ComplaintsBoard
H
5:04 pm EDT

MyFlightSearch false pretense for flight confirmations

On June 20th I decided to go online to locate a great deal for an airline company. After going online I stumbled onto the company, Myflightsearch.com. That was the biggest mistake of my life. The company makes false accusations and never delivers on their promise. I was promised a price of 420.20 for 6 on way tickets. I was given a booking number and never an actual confirmation, which I thought was very wrong already. The next day I received an email stating the price went up for an additional $100. I called the company and after waiting on the phone for over 2 hours, I was finally promised again another deal. Then another email appeared and another promised was given the next day. For three days I was promised deal after deal and waited on the phone hour after hour to get nothing in the end. I will never choose this website again and hopefully no one else will have to deal with my heartache after clicking this website.

Read full review of MyFlightSearch
Hide full review
ComplaintsBoard
S
8:15 am EDT

MyFlightSearch Flight

My flight was cancelled and MyFlightSearch promised me a refund.
I bought a ticket via their service and they assured me that there was nothing to worry about. First they said that it can take up to two weeks, but when that time came there was still no money. Then one month later I received the same promise and that moment I finally realized that something was not right!
I contacted MyFlightSearch again and they said that they need more time to refund and when I asked how much time they told that they had no idea. And again they said that it was better for me to be more patient and not worry. Terrible service, I want my money back!

Read full review of MyFlightSearch
Hide full review
ComplaintsBoard
V
8:48 am EST
Verified customer This complaint was posted by a verified customer. Learn more

MyFlightSearch I need a refund for an over-charge for shuttle services.

We ordered all our flight and shuttle reservations for 4 people. When we arrived in Las Vegas we went to SHowtime shuttle service to catch our ride to Westgate. We were told that our reservation was for 8 people. There has only been 4. We asked for a refund and that was a nightmare and is still not resolved. We need a check for $62 for the overage charged to us. I have the receipt from My Flight showing the overage and I have documentation that the reservation was only for 4. Please advise how to resolve this. The credit card used for these tickets is different now as we have new cards. That is why a check would be best to resolve this problem.

Read full review of MyFlightSearch
View 0 more photos
Hide full review
ComplaintsBoard
K
6:05 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MyFlightSearch has left an official reply on this complaint.

MyFlightSearch Disappointed

I booked a flight and three days later they charged extra $50 from my card! When I contacted MyFlightSearch customer service they said that price had changed so they charged more. Are you kidding me? That was a total mistake and even if price really increased that had nothing to do with my booking. I often travel with planes and I know how things work there. They just tried to scam me! I never expected something like that from MyFlightSearch! I will not use their service ever again, they disappointed me a lot.

Read full review of MyFlightSearch
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
3:01 am EDT

MyFlightSearch Don't do business with this company!!

I bought a flight ticket from MyFlightSearch and must say that these guys gave me nothing but headache! They are the most unprofessional, beyond ridiculous, terrible company I have ever dealt with!
When I got my ticket it was full of mistakes! My name was written with a mistake, my date of birth was incorrect and even the departure date!
I contacted MyFlightSearch and demanded to fix everything and they asked me to pay for that! These people made all those mistakes and had a nerve to ask for more money! Are you kidding me? Don't use MyFlightSearch!

Read full review of MyFlightSearch
Hide full review
ComplaintsBoard
M
12:17 am EDT

MyFlightSearch Fees

These people are very well trained liars and scammers! When I booked my flight I had no idea that most of the things they said were just lies.
So I booked a flight via MyFlightSearch and they took the money. The next day I noticed another charge of $100 and contacted them immediately to see what was going on. Their rep claimed I agreed to pay extra for the service but no one ever told me anything about that! I had no idea MyFlightSearch had this service fee! I asked them to cancel my flight and refund the whole amount but they said that I have to pay for the cancellation! They also told that service fee was not refundable! Total scam! Do not use MyFlightSearch!

Read full review of MyFlightSearch and 2 comments
Hide full review
2 comments
Add a comment
M
M
Mayur Patel413
, US
Feb 19, 2023 4:38 am EST

I purchased three tickets worth $581.78 and a couple of days before my flight I call to confirm my ticket and they told me it was not valid anymore because of the deal the ticket price ended. How do you charge me the money then? They said my refund is being processed and it has been 15 days and counting.

A
A
AJwasdf
, US
Apr 26, 2020 6:40 am EDT

They canceled my plane tickets and I keep calling back for a refund and they continue to hang up on me! SCAMMERS DO NOT USE! I am now out $425 for plane tickets I will never see! AVOID THIS WEBSITE AT ALL COST! They keep hanging up on me and then said I was hanging up on them. SCAM!

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact MyFlightSearch customer service

Website

www.myflightsearch.com

Most discussed MyFlightSearch complaints

Airline ticket booking
1
(opinions to this review)

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with MyFlightSearch?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with MyFlightSearch Customer Service. Initial MyFlightSearch complaints should be directed to their team directly. You can find contact details for MyFlightSearch above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about MyFlightSearch. Discuss the issues you have had with MyFlightSearch and work with their customer service team to find a resolution.