MyChoice Energy / Price per CCFs!
Is there anything that can be done about Mychoice Energy scamming to lock my CCFs Rate i was having with DTE Energy. The rep that i spoke with asked for my date bill and said the CCFs rate on the bill would be locked in and would not go over that rate should the prices go up. but the rate they locked me in at is higher than DTEs rate was at that time. There should be something done about them because they tell you the rate you are at will be your locked in rate but changes it later. and say we agreed to that rate. When they prey on people knowing no one knows what a CCF is until its to late. Had they told me that the rate they wanted to lock me in at would be higher they know no one would agree, but they tell people that the rate we are at will not go above that for some odd years. and then you get the bill and 30 days are gone and now you have to pay a fee to cancel. Is there anything that can be done. And please tell me that they should need more than a verbal agreement. Or at least let people out of their contracts without penalty seeing that they were scamming all along. Something should be done about this company and Universal Gas Energy as well. They are not informing the customers of all the little details they just tell you that your rate will stay the same at the time they sign you up. That is not right.