SUBMIT A COMPLAINT / linking off of government website

1 United States

I went to the United States Postal service website to change my address ( I checked on "change of address" and filled out all of the information and at the end was informed of the $9.95 charge. I thought it was a way usps was getting out of debt, which I understand. However, when we arrived at out new address none of the mail showed up. Asked the postman and was told that they had not received the change of address information . The postman alerted me to several other people on his route who had the same complaints and that the charge through the postal service was $1.00. I went through the same website ( and once again checked "change of address and was taken through the same course and the same charge which this time I cancelled. Mychangeof is using a government website to scam postal service customers.


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