I wud love to speak with those who have been victims of this company. I ordered a kitchen table and 6 chairs. After numerous phone calls to find out why my furniture was not being delivered, i was told to call back, and back, and back, and they would call/email me with trackiing info... and after numerous days of all calls i was finally told " the table was damaged in their warehouse and was not able to be reordered due to it no longer was in production. Hence began the process of refund. I was told I needed to email my request for a refund which i did and was told it would take 3 wks for the refund. After the 3 weeks an no refund, i call for status and was told that " My status" was I was going to pick out something else. After reminding them of my conversation and email to them, I was told this request needed to be changed in their system and this takes 48 hrs. In 48 hrs i called and am told several times to call back to speak with Victor. He told me he is trying to speak with the sales manager to find out what is happening. When i do speak with victor, he says, " my refund status has been changed and I should receive my refund in 3 weeks again. In 3 more weeks, I'm told after no refund, that it is showing that I am STILL in "pending status", and they will call/email me within 24 hrs to let me know what is going on, if not call back and ask for victor. Victor not in until next week and he is who i need to speak with.
I am sooooo frustrated with the fact that a company like this has been allowed to exist for years taking people's money with no recourse. I am not rich I am so upset with this company, that I will go to no end to recoup my losses. I have been in communication with some of the others that have been a victim of this company and many have said their attorneys have said they need more victims to pursue justice. I am in pursuit of this group. If you are one, please email me at firstname.lastname@example.org. This is my business email so I can remain anonomous to them. Let's work together to stop them. Good luck to us.