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1 Los Angeles, CA, United States
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On August 9 2016 I was referred to this company by La Cornue - the maker of my 20+ year old french stove. Granted, this is a high-end stove, but they charged me over $670 to replace what they had diagnosed to be the issue: a gas regulator. Gas was not coming through any of the stoves or oven. Part value they gave was $178. I had been traveling so they were paid for the job when they did it, saying all went well. When I tested my stove (almost 2 months later as the kitchen was being renovated and I was traveling), turns out they had broken a switch and the gas was still not working in the oven or the stove-top grill - just 3 of the burners.
I just called and they told me "it's not their problem" and were going to send a technician for an additional service call for another $65.
These guys are thieves, dishonest and do not stand behind their work. BEWARE!

Oct 4, 2016

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