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MY VIP FIT / Fraud

1 TX, United States Review updated:

Company never sent product. When I called to tell them I was told I had waited too long to notify them and they had sent a 2nd shipment and charged my acct $89.31. I have never received this shipment either. When I told the woman that I didn't want either shipment and would send them back, she said I couldn't do that. I did some reserch and found that many people had the same experience with this company. Please do something to stop these people. They are just ripping people off!

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  • He
      10th of Dec, 2008
    0 Votes
    MY VIP FIT - Charged debit card/never ordered product
    My VIP Fit
    Little Elm
    Texas
    United States

    I was charged 89.31 on my debit card by this company. I was told by the "customer service" man JAY, that they were a NO REFUND/NO RETURN company. I NEVER ordered anything and they didn't even have my correct address. He hung up on me. This company is a fraud!!

  • Pa
      16th of Dec, 2008
    0 Votes

    I'm another victim of the "MY VIP FIT" Fraud!!!

    On 11/14/08, MY VIP FIT drafted $89.31 from my debit card without my permission (I've never ordered anything!) so I called the same day customer service and asked why on earth they would do such a thing! They said that since I ordered it, they sent the shipment! I was so mad that I asked them to cancel right of way the shipment, and got a cancellation number and they promised that I would get a credit back in 14 days!!! Sure enough, 14 days later, I still don't see any credit back!!! I'm starting to boil, especially that it's getting close to Christmas, and being in such a tight budget, I can't afford such a hole in my budget!!! I called back on 12/10/08 complaining about the fact that they didn't do anything, they dare telling me they are having "technical problems" (yeah, right!) and couldn't process the credit!!! So they gave me another 3 to 4 days...Getting very impatient, I called back today (12/16/08), and same scenario! The rep on the phone gave me the same excuse! As soon as I told her to give me the infos of the company, so I can file a complaint to B.B.B., she gave me a fake address!!! So I can't even do that! She gave me a confirmation number and gave me her words (sure) that I would see a credit in another 3 to 4 days!!! So now I'm afraid I'll never see again my $89.31 ever again!!! Can somebody help me and gave me their infos so I can file a complaint at B.B.B.?
    Thanks.

  • Li
      18th of Dec, 2008
    0 Votes

    I live in the UK and I too have been duped into this Acai Berry. I ordered a free sample with $3.95 postage packing, which I received then on my account today they have taken £58.87 approx. $89. I phoned the fraud department of my bank and can you believe I am not the first person to complain to them about this company. I tried to get through Acai Berry whatever by phone on the number given but no such number exists. My bank gave me another number the 877 350 8480 which I did get through.
    They said I should have read the rules and regulations etc. I said I tried to cancel on given number but didnt exist. He said he can't refund me the $89.31 but to send them back when I receive them and he will give a refund. Yeah I bet But he gave me a cancellation order, which I hope they will abide. I am so angry. How dare they.
    Living in the UK i don't know who to report this company to.

  • Re
      18th of Jan, 2009
    0 Votes
    MY VIP FIT - unauthorized charges on credit card
    MY VIP FIT
    Florida
    United States

    Charges of $89.31 with absolutely no knowledge or authorization. Have credit card company attempting to settle matter. Caard has been closed.

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