Menu
CB Electricians and Plumbing My Plumber Heating and Cooling 1940 Duke Street 2nd Floor, Alexandria, VA, 22314, US
My Plumber Heating and Cooling company logo
My Plumber Heating and Cooling
reviews & complaints
My Plumber Heating and Cooling company logo

My Plumber Heating and Cooling

1940 Duke Street 2nd Floor, Alexandria, VA, 22314, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
ComplaintsBoard
P
11:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My Plumber Heating and Cooling - service, price, lack of communication

Over a year ago we had an issue which took them 3 times to repair properly — for some reason the landlord called them back & now and the issue is part of the original problem back in 2016. Which we told them about then! Not only are they charging a huge price to do work that should have been done a year ago... The work required permits first. Once they got the deposit - we had to call them every 3 days on the status of the permits. Then one day they just showed up to start the work — but wasted all day trying to get the right equipment to them for the job. A 2 day job turned into 7 & it's still not completed. When I asked how much longer to the worker - he was very rude & laughed at me to go by whatever I was told. Then before he left - he actually deliberately moved the dumpster closer to my car so that I could not get our of my parking space. I had parked more than 5 ft away from it - and when they left - the dumpster was 6 inches away from my front bumper. When we called - all of the managers were gone... As of today-no one has called us back to discuss. Worst customer service ever — worst communication by any business I have ever dealt with. Over priced and rude employees who were cursing on the job even though young children were right in range of them. They usually do good work - but are terrible on all other avenues of the business. Hire any other plumber you can.

Read full review of My Plumber Heating and Cooling
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.