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My Perfect Resume / unauthrorized billing

United States Review updated:

My credit card has been billed continually. I authorized a single payment or 4.95. There was no notice of required automatic cancellation.
This resume service conducts fradulent business practises.

Na
Sep 05, 2014
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Comments

  • Li
      Sep 11, 2014

    Hi Naidni,

    I'm very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing if not cancelled. We state this on every page in the purchase process and we send payment confirmation email stating the date and amount of the auto-renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings if service is no longer needed.

    I would appreciate if you would contact me directly with the email address you used to create your account so that we can resolve this issue quickly for you. Please email me at anna.[protected]@livecareer-support.com

    I look forward to hearing from you.

    Best regards,

    Anna

    MyPerfectResume

    -1 Votes

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