Menu
MyHandyKey Customer Service Phone, Email, Contacts

MyHandyKey
reviews & complaints

www.myhandykey.com
www.myhandykey.com

Learn how the rating is calculated

1.0 54 Reviews

MyHandyKey Complaints Summary

0 Resolved
54 Unresolved
Our verdict: Engaging with MyHandyKey at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
Verified
The authenticity of the customer service contact information for MyHandyKey has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of MyHandyKey. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

MyHandyKey reviews & complaints 54

Sort by:

Newest MyHandyKey reviews & complaints

ComplaintsBoard
I
6:08 pm EDT

MyHandyKey Ordered two handycams and two mobile chargers

Ordered two handy cams one of which is faulty their exchange policy is 30 days
But from day one if you complain they don't respond so 30 days are expired
I also paid for two iPhone power banks
Have been waiting two months
They claim they have not got any
Yet still advertise them
Asked for refund
Still waiting
I complained on their Facebook page and got blocked
They are frauds

Read full review of MyHandyKey and 5 comments
View 0 more photos
Hide full review
5 comments
Add a comment
N
N
Noleen Brookfield
, US
Oct 24, 2016 7:06 pm EDT

On July 15 2016 I ordered 2 of the My Handy Fit bands and they never arrived. I emailed them asking when it was going to be shipped and they replied with "the Handyfit is in high demand" Once your order has been shipped, you will be notified with an email that includes your tracking number and details on how to track your order. I never received this but got an email saying that they are unable to fulfill my order and paypal have locked them out of their account so they can't refund etc. I have lodged a complaint with my bank and hopefully I get a refund...if not it's going to be an expensive lesson learnt.

R
R
Richard Moyers
, US
Oct 07, 2016 12:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Total scam company. Do not do business with them.

H
H
Harvey Milson
, US
Oct 05, 2016 5:38 pm EDT

Same issue for me.. Their reply stated that Pay Pal had cancelled their account and they are unable to process supply or refunds. Pay Pal have not confirmed yet and still waiting their response. Good luck ... SITE IS NOT ON MY BLACK LIST.

A
A
Adliss
, US
Sep 12, 2016 5:43 pm EDT

Same thing for me. Asked for refund after told back logged, then waited and asked for refund. Told it was packed now and ready to ship. I said too late and demanded refund. Said the refund was being processed. We will see if I get it.

C
C
CarlThomas Cox
, US
Sep 10, 2016 9:46 pm EDT

Ordered not received.. almost a month.. no responce. This Sux..

ComplaintsBoard
P
6:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

MyHandyKey Dashcam buy one get 2nd free

I ordered mine on July 19th, 2016. It is now Sept. 6th and I haven't seen or heard anything from them except the drawing my money out of my charge account. Not even a confirmation email. I would love a refund. Confirmation 2506. This company is no good.

Read full review of MyHandyKey and 2 comments
Hide full review
2 comments
Add a comment
B
B
Bob Formica
, US
Sep 30, 2016 4:53 pm EDT

HandyDash:Buy One Get One Free

B
B
Bob Formica
, US
Sep 30, 2016 4:48 pm EDT

Ordered and paid for on July 15, 2016. Nothing yet. I emailed them in August, & they replied back on August 29th, 2016, and said we apologize for the inconvenience. The Handy Dasha is in high demand at the moment & as a result there has been some delays. Once your order has been shipped, you will be notified with an email that includes your tracking number and details on how to track your order. My order #114371. Now I tried to email them and I get the complaint/mhhandkey-dashcam-buy-one-get-2nd-free. So what's being done about this?

ComplaintsBoard
M
11:46 am EDT

MyHandyKey Myhandykey charger

I ordered a charger back in May for my I phone it was a BOGO, they said they were on back order. I still haven't rec'd it. I asked for a refund, and they are working on it for over a month. I paid for it thru paypal. It takes they about 2 weeks to respond, and the response it we are looking into it. Bull! My order # is 66417.
I asked them to please issue a refund so I didn't have to go on media and post things like this, but this is crazy. I have not been left any choice.

Mary Sloman
[protected]@gmail.com

Read full review of MyHandyKey and 2 comments
View 0 more photos
Hide full review
2 comments
Add a comment
Blasters67
Blasters67
, US
Sep 29, 2016 11:38 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Posting response to my email from Josephine yesterday to my complaint with "My Handy 360". See date of her email to me 9/27/16. Note my order is packaged & ready for shipping. Now a "Distribution Team" issues tracking emails which means more time will go by & extend their delays for other reasons! I will post more when I actually get that tracking email! Read below!

Josephine
Josephine Dela Cuesta (MyHandy360)
Sep 27, 15:30 NCT

Hello Leah,

Thank you for your patience.

We have checked our records and we are glad to inform you that your item is already packed and ready for shipping. However, we do not have a shipping date yet as it is handled solely by our distribution team. You will receive an email with the tracking information once the item is shipped. As such, we will no longer be able to cancel the order and complete the refund process at this time.

If you would still like to receive a refund for this order, our refund policy must be observed. For more information, please go to: http://handykey.myshopify.com/pages/refund-policy.

Please also mark the package as “PRODUCT RETURN” if you are going to send the item back to our warehouse.

We appreciate your patience in this matter. If you need further assistance, please don't hesitate to contact us again. We'd be happy to help!

Regards,
Josephine
Customer Support

Blasters67
Blasters67
, US
Sep 26, 2016 10:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I too have been getting the run around from Clive, Joyce & Margaux with the My Handy 360 company! I ordered the buy one get one free Handy Power Charger on JULY 7th. Being an Amazon Prime member and used to receiving orders in 2 days, I started getting frustrated after not hearing anything about My Handy Power Pack order in a couple of weeks. I then wrote my first request for information on when I would be receiving my tracking information email? Well as you can see, it is now September 26th and I still haven't received my order. This is crazy and like you I am disappointed that I fell victim to ordering something that I saw (I think it was on FB) to an online company. They even still have them shown for sale on their cover page of their website! My patience is used up and now I am reading on here about refund issues which I haven't even begun yet. However saying that, I will go directly to PayPal and let them handle the issue. They should be made aware of how this company is operating and pull their PayPal accounts with this company... PS: Don't buy anything from "MY HANDY 360"!

ComplaintsBoard
J
4:28 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

MyHandyKey - Car camera

I placed order on 7/26/16 never received item. I emailed them 3 times finally 3rd time I told them was going to report fraud. They wrote back Lorraine Pineda at [protected]@myhandkey.zendesk.com. she stated she was sorry but they were back logged? I asked for approx ship date. Never received one. Finally after 33 days I reported it to my bank for refund and...

Read full review of MyHandyKey and 20 comments
ComplaintsBoard
R
2:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MyHandyKey Cell phone charger

On a 2 for 1 offer I bought 2 cell phone chargers for $49.85. They never sent a confirmation email and never shipped the product. But they did get my money which is all they were interested in.

Stay away from this Company, it 's not worth the risk trying to get your money back.

Read full review of MyHandyKey and 2 comments
Hide full review
2 comments
Add a comment
D
D
Dittiechilds
, US
Sep 19, 2016 7:48 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I also paid for and ordered the 2 phone chargers. I got the confirmation but nothing else and they do not reply back. How much money have they scammed? Can't we get together and filen ahainst @them

J
J
Janet Vanover Meyers
, US
Sep 01, 2016 4:31 pm EDT

Same happened to me but 2 for 1 car cameras. 69.85 they took me. I reported them as fraud to my bank. No email confirmation. They took my money 7/26/16 to date never received item.

ComplaintsBoard
C
1:25 pm EDT

MyHandyKey Portable usb charger for iphone, two for one offer item not received

On 7/6/16 my credit card was charged for a purchase at MyHandyKey for two portable USB chargers to be used with iphones. It was a two for one price offer. It is now 8/28/16 and I have heard nothing and have not received the items. I went to their website and requested a refund or the shipping of the order to me. I requested that they reply to me. I also said I would put through a fraud claim to my bank if I didn't hear from them. Now I will give them a week for a reply.

Read full review of MyHandyKey and 2 comments
Hide full review
2 comments
Add a comment
B
B
Bonnie B Trenholm
, US
Sep 20, 2016 11:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Ditto here...7/13/2016 I got charged for the same battery back up and as I emailed Handy Key they told me it just shipped. When I returned the email and said I hadn't gotten it yet and wanted to return the item they sent a rude email to me that they sold these fabulous products all over the world and never had anyone be so ungrateful after purchasing this battery backup. As I called Handy Key, their customer service they said that Facebook had a scam site and to talk to Facebook.

B
B
Bill Allred
, US
Sep 19, 2016 1:26 pm EDT

This same situation has happened to me also. I ordered the chargers, two for the price of one and paid $49.85. The $49.95 was deducted from my account on Aug. 18th. It is now Sep. 19th, 2016 and I have not received the product or any update on the product. I emailed them on Sep. 18 and have not received any reply or feedback. If no update with in the next week, I will also make a claim to my bank to file charges of fraud against them. Bill Allred

ComplaintsBoard
J
4:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

MyHandyKey - Dash cameras buy 1 get 1 free

I ordered the dash cameras a month ago. Once my money was taken out of my account, I received a message saying that my orders was received and was being prepared for shipping. A week later I was unable to track my package. I contacted the company by way of email since there is no telephone number available to inquire as to how I could track my cameras. A...

Read full review of MyHandyKey and 21 comments
ComplaintsBoard
S
7:56 pm EDT

MyHandyKey iPhone charger

I purchased an iPhone charger (portable) on 26/6/2016. It was a two for one offer and cost me $69.85 AUS. I have not received the product or response to email. No phone contact details can be found. Don't even know what country they are in! Reference on my credit card account is [protected] AU AUS and I paid via PayPal.

Read full review of MyHandyKey and 2 comments
Hide full review
2 comments
Add a comment
D
D
Delilah Harkins
, US
Oct 03, 2016 7:03 am EDT

Same here, they took the money, no product.

J
J
jane schnabel weir
, US
Sep 28, 2016 1:04 pm EDT

I called and told they charged the amount to my credit card but had no merchandise. I asked for a refund and they refused. I got angry and told them to send me a refund since they had no merchandise the the Non English speaking person began to repeat foul language for a full three minutes at me and included my entire family. He stated they were a multinational company and had banks of lawyers so I should close my mouth and hand up because there is nothing I could do. They had my money and they were going to be able to keep it. What a scam

ComplaintsBoard
S
11:50 am EDT

MyHandyKey Paid but never received items or refund

Ordered two key organizers months ago due to be received in 7-10 business days. A month later I inquired about the order and was told they had none due to high demand and that I would receive them in another week as they had them being manufactured at that time. Weeks later I was asked if I would take a different style versus a refund that I requested. We are now months into this nightmare, I was told today that they will Put in my refund request but it needs to be approved. Mind you, I received the exact same email a couple of weeks ago from Margaux as well. They are thieves and mislead you in every way. Can't report them to BBB as they don't exist in their records. Will be contacting an attorney as someone needs to put a stop to their unethical and illegal practices.

Read full review of MyHandyKey and 1 comment
Hide full review
1 comment
Add a comment
I
I
Irene Kirkendoll
, US
Sep 20, 2016 7:31 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

This company is a Fraud and I will be reporting them! I placed and order 1 Aug 16, still have not received it and emailed me twice that they put in for me to get a refund. Person name Clive is the one supposely emailing me, if he is real! They have taken my money...

ComplaintsBoard
S
11:28 am EDT

MyHandyKey Key organiser

Hey after 3 emails complaining where is my Handykey which I ordered. I Finally received a email stating it had been dispatched. So after 4 months ( original advertised 3 weeks) it finally arrived from all the way from China...
Thought I had lost my money, but... better late then never..!

Read full review of MyHandyKey
Hide full review
ComplaintsBoard
R
8:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MyHandyKey Advertising via facebook and shopify - no refund no products

This 'Handykey' ads came through facebook and it was easy to purchase. However after waiting for 2 months (Facebook ads came on 18th May 2016 and I purchased on the day), no products sent so far. The company sent order confirmation using 'Shopify' apps and it appears to be professional at first but since then, no news, no products! So many similar complaints are posted I discovered now, after waiting patiently for 2 months. This company should be prohibited to use Facebook Ads or Shopify apps as it is a scam. Please, could anyone escalate this to Facebook and Shopify? This type of business should not be allowed otherwise the social media's trust level will be impacted and other genuine businesses would be affected negatively. Thanks.

Read full review of MyHandyKey and 12 comments
View 0 more photos
Hide full review
12 comments
Add a comment
S
S
Sal Popolo
, US
Dec 14, 2016 7:33 pm EST

I ordered my HandyDash cameras buy 1 get 1 free on Sept 3 2016 $69.85 advertised on Facebook and never received any product. I paid with Paypal

R
R
Rico Lopez
, US
Oct 07, 2016 11:24 am EDT

I purchase with MyHandyKey360.com for the Dash Cameras, were you buy one get a second one for free, I made this purchase credit card charge and no product, I file a complaint and have not heard from yet

S
S
Sandy Marshall
, US
Oct 06, 2016 7:02 am EDT

I ordered car camera's back in August, just keep getting fobbed off and now they are telling me it's Paypal's fault cos they won't release funds to pay them...yeah right! The money was taken out of my account $93 AUS ...I'm sick of getting the runaround and dodgy emails...DO NOT TOUCH THIS MOB ...cheers!

T
T
Tippi Kuba
, US
Aug 26, 2016 12:06 pm EDT

I ordered from them and never got product they charge my card twice

View 0 more photos
M
M
Maryanne Widderick
, US
Aug 24, 2016 4:52 pm EDT

I ordered the dash cams, no products money taken from my account on july14. 20016.down 82 dollars not happy.why are they still allowed to operate, facebook has to answer to this.

E
E
erhjr
, US
Aug 19, 2016 12:15 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered iphone chargers from this company via Facebook ad on July 10 and as of August 19 have not received the product. I paid 49.95 and feel I have been cheated out of my money. Why does Facebook allow such a company to place phone ads?

L
L
laurie G
, US
Aug 17, 2016 1:32 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

So OK the complaint board for complaints is all well and good .but the same for me i ordered this hand key this past may 21st. still no product or any refund is there going to be any kind of refund or product . something done more than a collection of all of our complaints that would be something i'd be interested in .

E
E
ElmiraNY
, US
Aug 17, 2016 11:53 am EDT

I did a purchase with MyHandyKey360.com for the Dash Cameras, were you buy one get a free one, I made this purchase July 20th with PayPal Credit, to this day I have only heard one this from that company saying that cameras were on back order but they would be shipping me out my cameras the following week with tracking info that was almost 3 weeks ago still ni word, no response to any emails I have sent,
Has anyone else had this issue? I have filed a complaint with PayPal for their help and sent them the link I have found in regards to complaints and scams for this company. Please anyone that sees their ads in Facebook or somewhere else flag them as a scam company or what ever you can do, these kind of companies or People have to be stopped!

L
L
laurie G
, US
Aug 09, 2016 8:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i also purchased the handkey charger for my wireless phone and i finally after ordering 5/21 received this ity bity package from china 8/8/16 that was what i thought supposed to charge my phones on the go . what i got was a 2 usb like cord about 2 inches long with one end that fits into the phone like a charger the other end of the cord is a flat like end with 3 electric looking strips what am i supposed to do with this worthless stuff at least my order was only 24 dollars and some change has anyone else experienced this i pd. via paypal i think maybe they can help me get my money back. rant over

T
T
Trish Robertson
, US
Aug 08, 2016 6:42 pm EDT

I have had the same issue. I ordered at the beginning of July, money came off my credit card promptly but to goods have arrived. I have emailed today asking for a status but after reading these I do not hold much hope. As I am in NZ by the time of money conversion we are $100.00 out of pocket. So frustrated.

ComplaintsBoard
J
10:13 am EDT

MyHandyKey Paid for phone charger/key item they claim to sell.

Ordered 2 keys on 6/11/16. I was told I would receive and email when the item shipped and I would HAVE the item in:
"Please allow 15-20 Business Days For Delivery"
I didn't get an email OR the product in the 20 business day period. I then sent NUMEROUS emails to no avail. Not even an answer. Because I paid thru Paypal, I filed a complaint thru their Resolutions Dept. but it appears that can drag out for months. I may just file a dispute with my credit card. This is a total scam and I am disappointed I didn't go with my gut and NOT order a thing from them. I am now out $24.90 but I wont let them take another dime. I sure hope someone closes them down as this is total BS. I did get a reply after I filed with Paypal saying their product is in such high demand and it will be sent out next week. Well I believe that like I believe I am going to be the next Queen of England. Great idea- horrible company. Total scam.

Read full review of MyHandyKey and 10 comments
Update by jlhinz69
Jul 14, 2016 10:14 am EDT

company is a total scam. I wish I had read reviews on line first. Shame on Face Book for allowing them to advertise there.

Update by jlhinz69
Jul 14, 2016 10:14 am EDT

company is a scam.

Hide full review
10 comments
Add a comment
L
L
Lyn Churchill
, US
Oct 24, 2016 5:13 am EDT

25 th June I ordered 2 gold coloured chargers and they said 6 weeks, then 'soon' ... Then a couple of weeks ago I contacted PayPal and they said they will put in a claim they then said it has been escalated and now I have been told I will get my money back in the next 7 days... So I am keeping my fingers crossed.

N
N
Nanasherry5
, US
Sep 20, 2016 9:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I wanted months for the HandyCharger, emailed twice, with the same reply. They have had such a large response, it will be sent when they can catch up. Well, it finally arrived, from CHINA. No information came with it. I charged it first on my laptop, nothing. Then I tried other charging devices I have, still nothing. I just got done emailing them again, requesting a refund. I'm sure I will not hear from them. DO NOT ORDER, what a scam.

R
R
Rosco D
, AU
Aug 24, 2016 1:34 am EDT

I am in total agreement. What a disgraceful group of people running this scam. I ordered phone charger on May 28 2016. A month later I emailed them. No reply even though they indicated a 24 hour turnaround reply. Sent another and got the same BS that they had had a overwhelming demand and would send within 14 days with an email telling product is on the way. As of August 24th, still nothing. I am going to put a message on Facebook about my dealings.

K
K
Karen Houghton
, US
Aug 21, 2016 1:12 pm EDT

I have also ordered My Handy Key Portable charger and they took the money out of my Credit card, I have not seen the Product. Cant get a hold of them either. I am so disappointed! that face book would let them advertise! Total Scam! Be Where!

P
P
Patricia Rusinko
, US
Aug 08, 2016 6:02 pm EDT

Ordered this Handy Key off of Facebook on May 25th. After several emails, I finally got the item on August 8th FROM CHINA. All I got was a short USB cable, not a CHARGER AS ADVERTISED. THIS IS A SCAM AND A TOTAL RIP-OFF

J
J
Jessica Emil Toledo
, US
Aug 02, 2016 8:20 pm EDT

I ordered 2 chargers on May 17th. After several emails and Facebook messages I Finally received them today, August 2nd!

M
M
MMWest
, US
Aug 01, 2016 4:53 pm EDT

I think the company is a total scam as well! I did not receive a charger like the one displayed. I wish I would have looked this up ahead of time as well. What a complete rip off!

R
R
Rie Keul
, US
Jul 23, 2016 8:34 am EDT

This company is a total and complete scam. I ordered a key chain /cell phone charger on 6/8/16. They said it would arrive in 15-18 days. Needless to say, I'm still waiting for it. I paid through PayPal, I'll contact them and see if they can help. Lesson learned. Go with your gut! Buy from Amazon!

C
C
Carol Barefield
, US
Jul 21, 2016 2:58 pm EDT

I also order the power banks but have not seen my order, is there a phn number that can be called

S
S
Sandy Kaye Hodges-Opaczewski Dominiak
, US
Jul 15, 2016 7:35 pm EDT

The same happened to me and I filed a complaint with PayPal and received my refund very quickly.

ComplaintsBoard
J
2:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

MyHandyKey - Key organizer

I ordered 2 of these on January 21, 2016 I have requested status of my order 3 times and demanded a refund 2 times. Needless to say I do not have the product nor have I received a refund. It was a scam and I will make certain others know not to order it.

Read full review of MyHandyKey and 9 comments
ComplaintsBoard
L
3:38 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

MyHandyKey - No product and no refund

This company sells key organizers that fits all your keys very compactly. On December 3rd, I ordered 4 of these for Christmas presents. They said in the email to expect it to take 14-21 business days for delivery. Needless to say, Christmas came and went - no product. On January 11th, I sent my first email asking what the status of the order was. The email...

Read full review of MyHandyKey and 135 comments
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact MyHandyKey customer service

Website

www.myhandykey.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with MyHandyKey?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with MyHandyKey Customer Service. Initial MyHandyKey complaints should be directed to their team directly. You can find contact details for MyHandyKey above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about MyHandyKey. Discuss the issues you have had with MyHandyKey and work with their customer service team to find a resolution.