My Ever Brite Smile / BOGUS!
I have no idea where this company is based out of. All of the ### that happened with everyone else basically happened word for word to me. I NEVER received a product. This is maybe a way for them to scam you? If you don't receive the product within 10 days and return it, you can't get your money back. I agreed to the free trial thing which was only a payment of shipping charged to my account for $3.87. However, additionally I was charged for an Int'l service fee, which made me extremely suspicious. The costumer service number is probably set up to appear real, and is someone's personal line. After about 15 minutes someone finally answered. I spoke with a lady the first time, who sounded foreign, and I have no idea where she could be from. I asked if I could speak with her supervisor and she said he was assisting with other calls. I could hear everything I was saying being repeated to me, like an echo, and she was not helping me at all. She said the only thing she could do was give me a $20.00 refund and cancel my membership so that I wasn't charged anything further. I told her I never received the product and that furthermore I didn't want the product because I was suspicious of the entire company and the way the transaction had been accomplished. A refund wasn't possible for me now that 10 days had passed and I hadn't returned the product.
She finally turned me over to a man named Brandon Lopez. He offered the same 20.00 refund. I told him, either he would help me now, or my bank would take it up with him. He said, I'm sure you will like the product once you receive it, blah blah blah. I was practically blue in the face yelling at these people and telling them I didn't want the product, and they simply continued to talk as though I was a member. He finally gave me a RMA (return merchandise authorization #) which he said I could put on the outside of the box and receive a full refund when I got my package. I told him, "You WILL be receiving this product back at whatever bogus address you sent it from. And if I do not receive a full refund I'll find someone to track down the account youre using and investigate what kind of business you're in.
I feel like an idiot for being so easily duped. But I also feel like crying because people are pieces of ###.
P.S. the lady said they were based out of hollywood, fl. BUT why did I receive an INT'L service fee? Here's what I think may be a clue- I googled XMBRANS
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