My E Savings Club / Wrongfully charged membership fee
I too had this charge on my bank account. After cancelling my trial membership, the CSR told me that this would also cancel this membership-which I didn't know I had signed up for. Anyway, low and behold, the charges started appearing again. I called today to inquire and after the CSR told me to hold for 12 minutes, and after he stated that the trial order I placed had indicated this membership, he still couldn't tell me where on their website I would find that information, and tried to get me to call another number for the corporate office. When I said I would call and report them for fraudulent charges, he put me on hold another 5 minutes and came back and said he had cancelled my membership and I would not be charged again, when I stated that was all well and good but that I would still be reporting this company, and I expected a full refund. He then told me he could reimburse me up to 3 charges without getting approval. I accepted his offer, and now am only out 1 payment of 8.51, so will probably drop this complaint. Just wanted the other readers to know.