My Debt Choice / Bogus Monthly Fee
Consumer. Beware! Like a fool, not only did I neglect to listen and read carefully enough, I didn't even notice, until months later, that My Debt Choice was charging me a bogus $20/month. Let me explain...
I needed help to reduce my debt, and heard CREDIT ANSWERS on the radio, who reviewed my situation and hooked me up with MY DEBT CHOICE, who reviewed my mountain of debt and hooked me up with CONSUMER'S ALLIANCE.
Now, of course, I could expect a fee from MY DEBT CHOICE for their work... but a MONTHLY FEE?? Once they passed me to Consumer's Alliance, they were through with me. Well, I just spoke with Angelina Medrid on MY DEBT CHOICE [protected] x2112) and she is refunding four month's worth of charges from when I originally made the reques that the charges be discontinued. I asked her what sort of service her company provides on a monthly basis. Her reply? "Monthly communication" and referral service, in case I needed a bankruptcy lawyer, etc. "What monthly communication?" I asked. She said they monitor the accounts to see whether consumers are on time or whether they fall behind in their payments. "And what, " I asked, "action does MY DEBT CHOICE take if a customer does fall behind?" None. So, in other words, just like I thought, THERE IS NO PURPOSE FOR THE $20 MONTHLY FEE, except to make money.
Hey, I have no problem making money. But I support folks who make money ethically. So, I will spread the word to be wary about MY DEBT CHOICE.