I received the "free trial" bottle in November. The product did not work for me. When I tried to contact the company to return the product, I found 3 telephone numbers, none of which were valid numbers, and their email and live chat features did not work either. On 12/22/08 I will be billed $78.84. The number and contact information given to my bank are not working. Should have done my homework before ordering this "free trial". I tried the number found in another complaint from OH today and that number no longer works either.