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My Colon MCR Remedy / unauthorized credit card charge

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Contact information:
SFL Nutrition,LLC
I ordered a bottle of My Colon MCR Remedy over the internet from a body cleansing add. The add stated that I could order a bottle for free and only pay the shipping and handling. When the order came, I received two bottles, the one I ordered and another one that I didn't order. When I received my credit card statement today, I was charged $78 dollars for these bottles. I was not able to get any satisfaction from the phone reps I spoke with. All they told me was that they don't grant refunds but that they would put in my request for one and I would get an email response within 24 to 48 hours. I'm quite certain the email response is going to also tell me they don't grant refunds. I feel this is deceitful advertising and possibly mail fraud. Do you have any suggestions as to how I procede?

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