My Air Ticket / Fraud
My family recently booked tickets with this agency 1 month ago for a trip to North America. They took full payment in advance and kept delaying the issue of tickets. Their list of excuses never ended and kept saying that the supplier is delaying the issue of tickets. Everyday we would call them and they would tell us exactly this - " Ma'am yeh date pe to pakka mil jayega" (Ma'am you will definitely get tickets by this date).
They did not bother following up with us at all and everytime we would call they would put on hold for a minimum 20 minutes. If they told us tickets were confirmed then what was delaying the issuing of tickets? They make promises that tickets will be issued within 7 working days but its all fake.
This situation got worse when 7-8 hours before our flight, they tell us they cannot confirm our tickets and we should reschedule.
However, after numerous phone calls they did issue tickets but when we reached the airport, the airport staff informed us that the tickets are cancelled tickets. The MyAirTicket staff pathetic and all they cared about was running home as their shifts ended.
They kept asking for 5 minutes with no positive response.
I wish i had done a background check before hiring this fraud agency.
It was nothing less than a mental trauma.
PLEASE DO NOT BOOK TICKETS THROUGH MYAIRTICKET EVER NO MATTER WHATEVER PROMISES THEY MAKE. It is nothing but a scam and fraud.