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MWEB.co.za / mweb server blocking my e-mails at the message centre and calling them junk mail

1 Centurion, South Africa

About a week ago I phoned to complain about e-mails not arriving at my pc (Regular newsletters etc). I was told to login to your message centre and found 1101... One thousand one hundred and one mails labelled as junk mail!!! This is unacceptable!!! Your agent said that sometimes the server decides to designate mails as junk... All of its own accord!!! This is nonsense. What is the use of selecting "safe sender" option??? Again today I found 45 mails labelled as jink. Sort this problem out and give me feedback!!!

Pi
Nov 15, 2016

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