SUBMIT A COMPLAINT

MWAYTSUNAUTHORISED CHARGES

1 Review updated:

Charges on my telstra bill from this company all I want to do is unsubscribe so I do not recieve any more charges. Telstra who are charging me saying the are only passing on charges from a third party are unable to give me a bloody phone number so I can unsubscribe.

Sort by: UpDate | Rating

Comments

  • Ja
      Aug 03, 2011

    I too am trying to find out how to cancel this on my son's phone who has over $100 billed to his phone account.
    Did call the number on the bill for SYBASE [protected] but they sounded as bogus as the charges.
    On the phone to Telstra now

    0 Votes
  • Ja
      Aug 03, 2011

    Telstra have put a block on this service but I still have to pay the charges.

    0 Votes
  • Ja
      Aug 04, 2011

    Further info:
    It is not enough to block this service through Telstra. You must call the number listed on your bill as the "provider" and tell them you want to lodge a complaint, amazingly they will then give you the right number to call in Australia. Call and request that the service be stopped. If the charges were made on the phone of an child under 18, by law they have to give you a refund. Hope this helps

    0 Votes
  • Sh
      Aug 14, 2012

    Australian Provider number on my bill

    [protected]

    0 Votes

Post your comment