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The good, the bad, and the ugly - discover what customers are saying about MVQ

Welcome to our customer reviews and complaints page for MVQ. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with MVQ.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used MVQ's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with MVQ, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with MVQ. Your feedback is an important part of our community and will help others make informed decisions.

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11:58 am EDT
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I don't want to be a member of your company anymore. Cancel my membership & refund my money that I never authorized you to take. I did not authorized you to take money from my account in the first place. I was only curious about what you had to offer. I didn't want to be part of your company.

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11:20 pm EDT

MVQ This is a scam!

I saw an add for a free credit report. Once I got into the sign up process, it said it would cost me $1. I thought that was ok, but then I got to the Terms and Conditions and read that I was signing up for a free trial for $1 and that until I canceled, I would be charged monthly for the service. I did not complete the registration and also did a followup call to make sure I was canceled. They said I was canceled and would not be charged the $1. Then, a week later, I get a $19.95 charge on my checking account. When I called them they said that I didn't cancel within the 7 days. This place is nothing but a ripoff and scam!

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Katsny
Richmond, US
Jun 27, 2012 12:16 pm EDT

I too thought I was getting a FREE credit report but was told to pay $1 for this FREE report. Also, that I needed to cancel before 7 days or I will be billed $19.95. Missed that open window and was charged $19.95. What with LOTS of family emergencies, I called on the tenth day. Was told I could have the dollar back but for the rest of the $19.95 they would have to send the request to be evaluated. Guess what? No return of the $19.95. Been back and forth dealing with family stuff and now realize that I have been billed last four months for the $19.95. Called number showing on my bank statement and it was MVQ Credit Adapter. This number was to a recording asking me for more information (which I did not give) I just held on the phone and after about five minutes a live person was on the line. First she told me that my husband had signed up for the service is why it went through our account. Trouble is my husband is not on the card, account or anything so I was curious as to how his name got involved. Told her to cancel and requested refund for last few months. First she said she could only cancel it. I explained nicely that I had canceled it in March to check their recorded phone calls. So she recited that they do record for quality purposes. Any way after much argument she said she would cancel and the $19.95 would be back in my account in three business days. Told her to also write a note that I was reporting them as a scam, but she said she didn't have a place to write that. So I hung up...

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4:31 pm EST
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On December 16 2010 a charge was put on my debit card for $19.95 and again on January 17 2011 a second charge was put on my debit card for $19.95. I did not authorize this. I do not know anything about this company and have never signed up for anything like this. The only information I have about this company is what the bank has told me.

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7:07 pm EST
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We found two charges on our Credit Card, one for a credit check and the other for a shopping club. The charges were for 1 and 2 dollars. We had not made these charges ourselves, we called MVQ and the person that answered refused to identify their company and tried to get more information from us as to who we were. We called our credit card company and with...

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6:56 pm EST
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I recently was looking at my account and noticed that 29.95 was taken off by mvq. I called immediatly to resolve matter and said they would refund my account since I never made these charges come to find they did credit me but took it back for some identity account which I never applied for or heard of. I spoke to a supervisor about my dilema ans said he...

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10:53 pm EST
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This is very close to a full-on scam with the guise of being legitimate. They offer a 7 day trial for an online service that must then be cancelled otherwise they begin charging 27.95 a month. Rubbish! They NEVER ONCE provided any sort of service until they cancelled my account, the cancellation being the only service rendered. This is the worst kind of...

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4:52 pm EDT
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MVQ CHARGES

I was looking over my bank statements and saw charges 4 times a month from a company called MVQ, each for the amount oof $29.95! When i looked more closely they had been charging us for 2 months now. I had not seen the charges when I had looked online at our bank statements that past several months. I contacted our bank first, because I didn't know "who" this company was. Our bank looked it up and said they had actually been sending charges for 6 months! I told my bank that I never authorized these payments and that they needed to remove them immediately. They said they would begin the investigation. I AM IRATE THAT THESE COMPANIES ARE ALLOWED TO TAKE MONEY FROM OUR ACCOUNTS WITHOUT OUR AUTHORIZATION.

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JaynPop
Bronx, US
Jun 10, 2011 3:37 pm EDT

This MVQ charged me without me ordering or authrorizing any duduction from my checking. I need this matter looked into and resolved. Will report to comsummer affairs.

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Joseph A. Vanchieri, Sr.
Palm Bay, US
Oct 26, 2010 6:43 pm EDT

Forhet about it, I'll see my Lawyer.

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Joseph A. Vanchieri, Sr.
Palm Bay, US
Oct 26, 2010 6:42 pm EDT

Just how many times do I have to make a comment?

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Joseph A. Vanchieri, Sr.
Palm Bay, US
Oct 26, 2010 6:39 pm EDT

I am Neutral.

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Joseph A. Vanchieri, Sr.
Palm Bay, US
Oct 26, 2010 6:39 pm EDT

Normally, I am a very patient person. At this point I'm becoming a bit irritated. Please advise me just what you want.

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Joseph A. Vanchieri, Sr.
Palm Bay, US
Oct 26, 2010 6:36 pm EDT

As stated above, I sent an e-mail on Oct 25th, 2010, to cancel my subscription. I was promised a reply, but never got one. I want to know my status with you. Also, I never got my credit score.

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Joseph A. Vanchieri, Sr.
Palm Bay, US
Oct 26, 2010 6:29 pm EDT

I sent an e-mail yesterday, Oct 25, to cancel my subscription and was promised a reply. I have not heard from anyone, up to this point. Please giveme the status on my subscription. Thank You, Joseph A. Vanchieri, Sr. (marjoe321@att.net) Further, I never got my Credit Sc0re.

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Fezz
, CA
Jun 20, 2010 5:09 pm EDT

I have the same problem that I am going to discuss with my bank company tomorrow, wicked that I ended up viewing this on the home page. I told them to stop the payments with the team I was training with, and they continued to find excuses until one time I demanded to have my money returned and they haven't replied. I'm expected to call my branch tomorrow and stop this and/or get a new card. Money is hard to come by now a days!

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1:59 pm EDT
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I opened my Discover statement yesterday and found 2 charges from a company I hadn't ever heard of. Both were MVQ something---the first charge was for $29.95 and the second was $24.95. I called to complain and sat on hold FOREVER! Then I called my credit card company and filed a fraud report. The agent on the phone told me that she saw 2 more charges that...

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10:01 am EDT
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MVQ Credit card abuse, unfair business practices

This site billed us on 6 consecutive months, 2 billings per month in the amount of 19.95. They were difficult to track down and seems that they were somehow automatically generated when my husband signed up for Classmates.com. We were able to get 3 months refunded so far, and will continue pushing for the additional three months. Please be very wary when visiting classmates.com and view each screen carefully to see that you havent inadvertently signed up for something you have no use for.

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9:39 am EDT
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MVQ CREDIT CARD FRAUD

I do not know who these people are and have not idea where they found my credit card #. I know that they withdrew $25. + dollars from my credit card.

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kittykat123
mississauga, CA
Sep 07, 2013 8:47 am EDT
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hi, , I ALSO HAVE BEEN DUPED BY A COMPANY CALLED GALLERIA FOR 22.50 THAT I DID NOT AUTHORIZE, , , I WANT MY MONEY BACK, , , AND I WANT THEM CHARGED WITH FRAUD, , , , I DON'T EVEN KNOW WHO THESE PEOPLE ARE!

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Cassie R
Calgary, CA
Jun 06, 2013 11:31 am EDT

I was looking over my Capital one stmt and found 2 charges to two different companies through these people. I have no idea where they got the card number and certainly did not have my permission to use it. I had to phone them to find out who they are and what they do. I had never herd of Galleria nor Athome. I called and they reversed one of the charges but I am still out money!

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PoodieMama
St. Andrews, CA
May 28, 2013 7:48 pm EDT
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I have had the same problem with these companies charging my credit card for $22.54 and $19.95. I called them and they said I had authorized this was had been sent out gift cards and certificates (NOT!) . I am thinking they got my # from something I had ordered online from another company. I complained to the credit card company and they are looking at them for fraud but they couldn't reverse the first two charges to my card...so I'm stuck. I ended up changing my card # which was a severe hassle as I had several pre-authorized payments. What a scam.

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Darci66
Ponoka, CA
Apr 16, 2013 10:02 am EDT

Hi, I too have been seeing 2 monthly withdraws from my M.C. account. The fellow I spoke with said he was a 3rd party, if this has been an issue for any length of time, it is true there should be a Huge Red Flag when the credit card companies see these names come through. He told me I must have bought something over the phone, and used my card #, not likely. I've been nailed for $120.00, so now I guess I wait and see what happens next month, wish me luck.

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manondaigle
Timmins, CA
Mar 12, 2013 4:32 pm EDT

I am also very mad with the fact that MVQ under two different names *athome and galleria* have been taking payments from my capitol 1 card without my submission of card and the worst is capitol 1 said they are business partners and a dispute file cannot be submitted? I strongly believe they are the source of these scams and someone needs to look into it further.
nonam30@hotmail.com

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Stella100
Grand Bay-Westfield, CA
Jan 13, 2013 7:56 pm EST

I am very disappointed that my credit card was used without my permission.

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Stella100
Grand Bay-Westfield, CA
Jan 13, 2013 7:55 pm EST

I have no idea what this company is but they charged $22.54 to my credit card as well. Definitely without my permission

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8:13 pm EST
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MVQ Charges on my credit card

I noticed two charges on my Amazon credit card today for $19.95 with the only description of "MVQ". Not having authorized these charges, I called my credit card company only to find they have been charging my credit card $19.95 twice a month for the last four months. (Yes, I need to start reviewing my statements closer). I called Amazon and spoke with the fraud department, and they are crediting my account for these charges and issuing me a new credit card. The gentleman I spoke with is also alerting other major credit card companies. How MVQ obtained my credit card number is beyond me. I would love to see this company put out of business, but like many of these fraudulant companies, they just open up again under another name. Disgusting.

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Rosa I. Vargas
Brooklyn, US
Dec 09, 2010 12:51 am EST

I continue to be chatged on my debit card without authorizing anything, I want it to stop.

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4:02 pm EST
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MVQ MVQ - spendonlife.com

Found charges of 29.95 for the past 6 months on my bank statement. Called the MVQ company, and they claim that the charge was derived from someone in my home going on "spendonlife.com" and clicking on an offer for identity protection. The problem is no one in my household ever did this. I do not know how they got my bank card number. Also, they immediately reimbursed me for the entire 6 months, without any questions. Wow! I believe that an attorneys general should look into this company. After all, if they just take money from people's bank accounts and then just say sorry and give the money back if they caught...that's not a bad business, especially if they can average a 6 month floator better, like they got in my case.
I guess I better start reading my bank statements every month. Yikes...

AVOID WEBSITE: spendonlife.com

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6:39 am EST
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I also have no idea hwo these people got my credit card. We are being charged 14.95. think it is funny how on their website they expect you not to know who they are. The first thing you see on their website is explaining if you found a MVQ charge on your bil...etc, etc..I now have to go back over my statements as I am not aware if this is the first time...

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4:31 pm EST
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Bank account has been overdrawed for last two months. Got printout from bank and found out that mvq has been charging my account 29.95 each month, plus 1.00 and also they have charged something to me (I don't know what) for 29.80 just now found it online and ask them to cancel immed. I am on s. S. And need every penny i have. I did not ask for this, don'...

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9:52 am EDT
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MVQ Never signed up for this fraud charges

Debit Card Withdrawal
MVQ*CLUBSAVE [protected] CT
Debit Card Withdrawal
MVQ*PRIVACYMID [protected] CT
Debit Card Withdrawal
MVQ*CRDIAGNOSIS [protected] CT
Charged to my credit card with no authorization nor did I join anything with MVQ on it. It is charging me dollars left and right. What do I do about these fraud charges? From what I can see on other complaints there will be a bigger charge shortly

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Catina Bryant
, US
Sep 07, 2022 5:19 pm EDT

Same here. I was calling the healthcare market place when my call was interrupted by these ppl. I hung up and tried calling the market place again same thing happened. I told them I was trying to get in touch with the government insurance market place, they said they could transfer me. I hung up an tried calling the MVQ ID Solutions have charged me 3.95 and now trying to steal 21.95 from my account. I dont know anything about it.

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angry MVQ member
Cambridge, US
Apr 01, 2012 1:09 am EDT

I had tried to get a discounted ticket to go to Seaworld Orlando online at Passport to Fun but found out that the ticket delivery had to be done physically so I stopped after fully registering myself not knowing that there will be a $19.95/month membership fee charged. I realized this just now(March 2012) so I have been charged for 6 full months not realizing this. This is incredibly scammy and someone in the US government has to move fast. Can somebody advise how to file an official claim? I'd rather get this resolved so that other people do not have to face the same issue as I did than just post this on this site that makes money on angry people just posting claims and getting an ad revenue. In a way this site is also very scammy.

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19Moss77
Minot, US
Oct 05, 2010 2:50 pm EDT

My husband was asked if he wanted at free $25.00 dollar walmart gift card after he purchased an item he saw on an infomertial. He had no idea he was signing up for something that would he would be charged for. So far there have been 2 charges but who knows how many more there will be. I ended up having to cancel his card just to make sure I didn't miss any of the charges. Do they think if it is just $1.00 you are not going to notice?

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sharichampion
Tampa, US
Dec 07, 2010 9:20 am EST
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I received response from a job listing on Craigs List & the company (?) requested that I bring in a copy of my credit report when I interview. There was a link for a "FREE" credit report within the response. I filled it out, but when it asked for my debit card info, I typed it in but never selected the submit button (major red flags). 3 days later I found a $29.95 charge to MVQ. I immediately called my bank & they said there's nothing I could do except cancel my current debit card so no additional charges could be deducted. They said that a "photo" can be taken of my input even though I never hit the final submit number, they had my info.

I attempted to track down the ad posted on Craigs List but found it missing...imagine that!

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AJG12
, US
Nov 14, 2010 6:56 pm EST

This company claims I agreed to sign up with them when I looked at a credit report site. I don't recall ever doing this but if I did, I told them to cancel it back in July 2009 the first time I called to ask what it was about. Here it is November 2010 and I found they were still charging me. I called again, and they claimed there were no records of me ever calling to cancel it and refused to give me the full refund. I didn't realize they were still charging until they bounced my checking and I went back to see what happened and saw they were the cause. Again, they have agreed to cancel it, however refuse to refund me for everything they have charged over the past year when I told them to cancel back in July of 2009. I would like to know if anyone has had a similar situation and if they would have any advice on how I can get my money back that they have charged me over the year.

Thanks,
Amy
AGreenan12@gmail.com

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torpeau
, US
Jan 01, 2010 5:05 pm EST
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Well, a $19.95 charge appeared on our credit card last month. After checking this board, I called the number on our statement and, after putting in our phone number, their computer verbally told me that we had signed up on 11/7 and that our account was being closed. Sure can't figure out what we clicked on that allowed them to snare us. Next step will be to call them and ask for a refund. If they refuse, I guess I have to call Visa and dispute the charge with them.

Do people generally get the charges cancelled?

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gene03
Lawrence, US
May 31, 2011 2:03 pm EDT

We have had $1.00 withdrawn automatically, from our bank account on a monthly bases. Can not get hold of anyone to have withdrawal stopped. Phone number is [protected]

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carl17403
York, US
May 07, 2011 8:58 pm EDT

I have had three unauthorized deductions from my bank with this company. Each time I call to complain and cancel since the last 3 months . another unauthorized deduction arises, so I will be taking matters in my own hands and my attorney will take over from here. What this company is doing is very illegal, so proper measures will be taken.

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kok kuan ho
Irving, US
Jan 20, 2011 5:13 pm EST
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I have been charged for unauthorised credit card deduction for membership that i don't utilised.
The so company have refuse to refund the previous deductions for many months of non utilise subscriptions.

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Steve Ohngren
Riverton, US
Nov 28, 2010 8:39 pm EST

MVQ is removing money from my account every month. Apparently the only way to stop it is to cancel my card. Has anyone figured out how to get them to cancel? Their web site is worthless.

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