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Musician's Friend / Never choose them

United States Review updated:
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I recently purchased a Spider III 15 watt AMP under the label 'scratch and dent'. When I received the AMP there was little in the way of cosmetic defects. However the main volume adjuster was fixated on the level 2 volume and useless. The 'scratch and dent' was guaranteed to work but 'look' less appealing in order for a cheaper price. The packaging process required the use of another box (on top of the original shipping box) with the responsibility of any damages on the shipper (you). I was not impressed and will not be back again.

Sh
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  • Ch
      24th of Sep, 2010

    Shost,

    My name is Chris Baker and I work for Musician's Friend. I know that this is a bit dated but this is the first I'm seeing your post and would like to see what I can do to make this right by you. You definitely should not have had to pay anything extra for our mistake. Please give me a call or shoot me an email (my info is below) and I'll make this right with you. I promise you will not be disappointed that you did.

    Sincerely,
    Chris Baker
    Team Leader
    1-801-501-8861
    chris.[protected]@musiciansfriend.com

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