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Music Housecalls / Fail to deliver services

1 NJ, United States

I signed up for my daughter to have harp lessons in our home. First I was told the semester was ending late. Then they informed me they could not find an at home teacher and they could offer a teacher in a town 40 minutes away, defeating the purpose of Music Housecalls. They keep telling me the refund will be in the mail in the form of a check- it's been 2 weeks. They have my credit card, but haven't credited it yet. I have filed a complaint with the BBB of NJ. I am currently out $465.

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