The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

MultiChoice / payment

1 Randburg, South Africa
Contact information:

On 1 April 2016 I paid R759 at the kiosk at RF Technologies on my DStv account. On 7 April I went to them with bank statements because I have not paid - according to them. I also paid an extra R200 so in total I paid R959 for April. On 17 April my service was switched off (due to non-payment). I submitted my bank statement and my service was restored. On 7 October the R759 was transferred to another account holder (one Smith) after bank statements of that person showing he/she paid R800+ during that month and it was never allocated (difference: I paid R759 and that person more than R800). This month (November) my service was cut off 3 time already (the reason is I am R759 in arrears). I have provided proof in the form of bank statements on three different occasions up to now - the last time being Saturday, 12 November and I phoned them again yesterday at 13:22). My service has been scrambled again this morning. What can I do? I have provided them with proof that my account is paid up until December 2016 but they keep on cutting off my service. Please help!

Da
Nov 16, 2016

Post your comment