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MultiChoice / multichoice service and incorrect information supplied to subscribers

1 Johannesburg, South Africa
Contact information:

Poor service from Multichoice and their partners. I am constantly been given the wrong information by consultants and customer care agents. I have been disconnected twice because I receive the wrong information and mistakes made by Multichoice employees. At the end of the day the subscriber suffers as I cannot view or get disconnected. Please can you address the issue with me, I need to speak to a knowledgeable and professional individual.
Prudence is the agent who dealt with my issue. I am Paid the amount she said for reconnection on the 15th. No DSTV.

Vusi Gumede
[protected] (no. At back of card)
Tel: [protected]

Nov 16, 2016

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