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MultiChoice DSTV / overcharged payments

Johannesburg, ZA
Contact information:

i have been very patient with you but im afraid i have reached my limit.
in May 2017 i asked for change of ownership from my ex-husband to me on my DSTV explora premium account. i completed all forms as requested.
only name change was done. i did stipulate the funds (i pay annually upfront) be transferred as well. that did not happen.
you deducted 4 months of subscription and i complained.
in Aug 2017 you promised it will be resolved and more forms were completed.
you then deducted R3347.30 rand as well in September 2017 on top of the 4 x months subscriptions.
in October you deducted another R2403.50
on 03 November you paid it back to me.
on 28 November another R2403.50 was deducted from my account.
please i have spoken to over 30 consultants most probably, i need this resolved.
my account: Dianne Piscitelli
my customer number: [protected]

Di
Nov 29, 2017

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