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Multichoice / account problem not resolved

I have send numerous emails, statements to them since november and not a single person responded. see below this will help to clarify my issue.

_

Hi

I did not receive any correspondence from anyone regarding this issue and it’s been months now with no feedback, it leaves me with no choice to take this further.

My account has never been consistent, its unprofessional for a so called leading company as yourself.

Regards

Hennie

From: hennie minnaar [mailto:[protected]@gmail.com]
Sent: 07 march 2016 02:09 pm
To: [protected]@multichoice.co. za; [protected]@multichoice.co. za; minnaar, hendrik
Subject: fwd: account problem [#7165669]

Uid09duf63i2bd
Afternoon

I am still waiting for a response?

Hennie


— forwarded message —
From: hennie minnaar
Date: fri, feb 19, 2016 at 3:21 pm
Subject: re: account problem [#7165669]
To: [protected]@multichoice.co. za, [protected]@multichoice.co. za

Morning

I will have to take this problem I encounter with you guys further as nothing is happening and im losing a lot of money. it is all promises and nothing gets resolved. I need a accounts manager to contact me urgently.

Again the debit orders keep going of and goes higher and higher.

Debit orders that went of my account is as follows

15 sept r942, 50 which is fine
05 oct r849, 00 which is fine (took this package for 24 months no increase)
15 oct r1137, 50 (please explain and rectify)
16 oct r879 (please explain and rectify)

This is unacceptable, so for october I paid r2865, 50

Nov 2015 r879
Dec 2015 r241.83
Jan 2016 r968.50
15 feb 2016 r218.50
15 feb 2016 r750
15 mar 2106 r907.50

Should be r5094 for 6 months (r849p/m contract)

Paid r6865.83 for the last 6 months since the new 24month contract.

Regards

Hennie
[protected]@gmail.com
Hennie. [protected]@gauteng.gov. za
[protected]

— original message —
From: [protected]@gmail.com
Date: 2015/11/17 2:58:12 pm
To: [protected]@multichoice.co. za
Subject: account problem
Hi

Need assistance with my account, there is way too much money being deducted for my dstv this last two months, and I wont even talk about the question youre gonna ask me - if I did phone in to rectify this, - the answer is 10 times, because 8 of the 10 times ive been cut off or they cant help me or say it will be rectified next month and I wont be paying anything etc etc.

Account number [protected]

Debit orders that went of my account is as follows

15 sept r942, 50 which is fine
05 oct r849, 00 which is fine (took this package for 24 months no increase)
15 oct r1137, 50 (please explain and rectify)
16 oct r879 (please explain and rectify)

This is unacceptable, so for october I paid r2865, 50.


Hennie minnaar
Henique maintenance
Cell: [protected]
Fax: [protected]
[protected]@gmail.com or
Hennie. [protected]@gauteng.gov. za

On wed, nov 18, 2015 at 7:56 am, multichoiceenquirie wrote:


Enquiry reference number:
7165669

— original message —
From: [protected]@gmail.com
Date: 2015/11/17 2:58:12 pm
To: [protected]@multichoice.co. za
Subject: account problem
Hi

Need assistance with my account, there is way too much money being deducted for my dstv this last two months, and I wont even talk about the question youre gonna ask me - if I did phone in to rectify this, - the answer is 10 times, because 8 of the 10 times ive been cut off or they cant help me or says its rectified next month I wont be paying anything etc etc.

Account number [protected]

Debit orders that went of my account is as follows

15 sept r942, 50 which is fine
05 oct r849, 00 which is fine (took this package for 24 months no increase)
15 oct r1137, 50 (please explain and rectify)
16 oct r879 (please explain and rectify)

This is unacceptable, so for october I paid r2865, 50.


Hennie minnaar
Henique maintenance
Cell: [protected]
Fax: [protected]
[protected]@gmail.com or
Hennie. [protected]@gauteng.gov. za

He
Apr 06, 2016

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