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Multi Franchise Nelspruit / Scheduled Service on maintenance plan

1 South Africa

Contacted the dealer with regards to my Hyundi's 42000 km service that was due in order to make a booking. They transfered me to the workshop and I have been informed that they will contact me back.

I have since then not received any calls from the dealer/workshop to confirm my booking for a service. My vechile is now standing on 52 000 km and find their service unacceptable.

This is not the first time that the dealership to not provide me with a quality service as expected. During the purchase of my H1 wagon, I battled to obtain my registration papers and number plates from them. After 3 weeks I drove to the dealership only to find that the sales representative have resigned and given them 24 notice.

I find their services unacceptale

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