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Mobile Telephone Networks [MTN] South Africa

Mobile Telephone Networks [MTN] South Africa review: benefited offer 1million naira 185

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9:51 am EDT
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I received a massage on my phone that I have benefited #1, 000, 000 in the 2009 october random draw, I was given a code, and I was ask to visit www.Xtracooloffer.com, within 24 hours for my reward. I have been trying to log on the site is not opening, is it a scam?... [protected]

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The complaint has been investigated and resolved to the customer’s satisfaction.

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185 comments
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kokerai chimbomirai
, ZA
Sep 06, 2013 5:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

l applied for my itemised billing record for a prepaid sim card [protected] two months ago but still no response.yet l have an outstanding case with standard bank reference number3268735.no reply sent yet.

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Reviewer97872
,
Aug 20, 2015 5:34 am EDT

I have been waiting for callback to arrange repairs for my phone for 3months. I logged the complaint three months back. my number is [protected]

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RonelThomas1
, ZA
Jun 14, 2011 1:30 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

On 29 April I wrote an email to request that I would like to cancel my 2 year contract from the end of April 2011. I received no response. 24 April 2011 I sent another email. I ent another email 6 June 2011. I did receive an automated email on that email stating that they received my email. Then another period of silence. I decided to complain on the Hello Peter website, and got a response from MTN stating that someone from Cancellations will contact me. The was a week and a half ago. How long should I still wait. I am so sick and tired of MTN's non-existing service.

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Flassek
, US
Feb 21, 2011 5:32 pm EST

First of all there are no tariffs for the various packages on the website. MTN used to have all the info. Without it one cannot make an intelligent choice or check if one is being billed correctly.

I’m presuming that the tariffs have not changed. The last two calls I made on 8th May to Telkom numbers have been billed as if they were made to Vodacom. Namely 21% more. This really annoys me as it has happened before in the past. MTN do you think nobody notices? If the structure of your tariffs has changed then I apologise, but as previously stated, I am not able to check from your website.

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Iakov
, US
Jan 14, 2011 5:34 pm EST

I subscribed for top up 50 contract in June 2009 and store supplied pay as you go simcard to be taken over to contraact. Since then the simcard is still on prepaid although I get billed for the top up contract every month since signing contract. Been to store more than 20 times since then with no luck. I feel this is a breach of my contract as I did not get any service on this contract for more than 7 months and would like to have this contract cancelled without me having to pay up the rest of the contract.

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African Princess
, ZA
Aug 25, 2011 1:27 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I lost my handset in May last year, and I reported but they didn't get back to me until now. I went to mtn vryheid today and they told me the claim was rejected because the time it was lost I was not using its sim card but the time I opened this contract they said it covers the handset if its lost. Now mtn refused to replace the handset. I took this insurance because I was told that it covers loss, damage, mechanical breakdown handset and also lost card.
I was told by the agent that I will be covered even if I do not have my contract card in the phone that's the only reason I took the handset insurance with 808 to the value of R122.98pm.
now MTN refuse to replace me with a phone and refuse to rebate mefor the insurance since the handset was lost.

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Yusuf usman
, NG
Sep 26, 2012 3:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

What do i do to retain my share and sell mtn barried

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steve.com92
, NG
Sep 03, 2011 1:57 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

puk num to unlock my sim card

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agbakwuru
, NG
Aug 22, 2011 5:06 pm EDT

SIM BLOCKED

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mummyn
, NG
Jun 11, 2011 10:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i have been barred from recharging and i call customer care the keep telling me to try again

Israel Dogo
Israel Dogo
, NG
Jan 17, 2011 11:09 pm EST

Sir/Madam, I want to deactivate my Mtn caller tune. My phone no.: is [protected]

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habarfaha ajagaa
, NG
Jan 15, 2011 1:34 am EST
Verified customer This comment was posted by a verified customer. Learn more

pls aim not be to make and receive calls. the phone no is [protected]

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bunmi anna
, NG
Jan 04, 2011 1:10 pm EST

pls i mistakenly misplace my puk no and i urgently need it

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Auwal mohd
, NG
Apr 17, 2010 12:39 am EDT

My line has been disabled from using share and sell and i want it back

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Michal A Emine
, NG
Apr 10, 2010 11:18 am EDT

please i want back my puk number

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Nwankwo kalu
, PL
Jan 01, 2010 5:37 am EST

I need my PUK code.i can't access my sim card with it.i dont just have this code

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Bethel Alaneme
, NG
Dec 02, 2009 1:39 am EST

my phone got blocked and i needed my puk number to make it work.

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akinrujomu f.o
, NG
Oct 29, 2009 12:33 pm EDT

i received a message on my phone that i benefited 1m in d 2009 xtracool october random

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Johnson dorathy
, NG
Oct 15, 2009 2:41 am EDT

I cannot load the card my friend sent to me since yesterday

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JAILER
, NG
Aug 24, 2009 7:35 am EDT

HOW TO BE UNBLOCKED FROM USING SHARE AND SELL

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Naanlong G Daniel
, NG
Apr 01, 2009 5:22 pm EDT

five days now i can not send text, i can only received text. can u help me please.

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mary
, NG
Mar 30, 2009 7:23 am EDT

my line was barred from using share and sell i want to regain it.

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mahmud
,
Nov 29, 2008 3:57 am EST

it has been long i did not receive call every is complaining to me it is irritating.

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Ookleer
, US
Sep 13, 2010 12:35 pm EDT

I see that MTN has not been replying to customers since the 17 September, what is their problem?

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Dorothy Van Rensburg
, ZA
May 12, 2011 9:23 am EDT
Verified customer This comment was posted by a verified customer. Learn more

01:02 THIS MORNING.
Congratulations! Your sim No has won the sum of R95 000 and a Nokia E72 in the NOKIA YEARLY PROMOTION with claim pin No.
This morning i phoned them gave them my PIN NO and to my surprise i was told they sent it to the wrong person, blamed the computer for making the wrong entry. Gave them a piece of my mind and the women asked for my cell no, now how can they say to me it was not meant for me when they ask for my number, so i ask to speak to the person in change, when i explain to him about everything he told me i must go back to school and put the phone down on me. This message was sent to me so i want my money and the phone, if i do not receive it i am going to take this matter further, if the company does not respond to my complain i will have this sms put in the newspaper and all over the internet.

contact details: [protected].

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nikolaus david
, ZA
Sep 19, 2013 12:40 pm EDT

i have a problem with mtn, i was trying to make a sim swop for more than 3 days now and i'm always getting the same story from their call centre and i did send all the paper work the reguest but nothing happen(nikolaus david)

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Omotola odumosu
, DE
Oct 04, 2012 6:13 am EDT

pls my line was barred from using share and sells pin, pls help me out on this my no [protected]..thanks

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mikeangelo
, NG
Jun 09, 2012 5:39 am EDT

pls, is there any activation code for sell and share. my number is [protected]

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Olugbade akanji
, KW
May 31, 2012 4:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My mtn number have disabled from share and sell because i enter wrong 3 times and my number is [protected] please help me ables it.

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Helen Eminimoh
, NG
Nov 15, 2011 8:04 pm EST

My line was blocked from using share n sell, pls how can i retrieve it. Its very urgent pls. This is my number [protected]

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ogungbemi samuel
, US
Apr 29, 2011 1:36 pm EDT

i was barred from MTN share n sell and i want it reactivated as soon as possible. my number is [protected]. THANKS

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ogungbemi samuel
, US
Apr 29, 2011 1:35 pm EDT

i was barred from MTN share n sell and i want it reactivated. my number is [protected]

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aminat Zubairu
, US
Apr 06, 2011 9:05 pm EDT

Using MTN Share & Sell service, I tried to transfered with my MTN Share and Sell Pin and I was told that its a wrong pin, that was about a month ago. Please kindly help me to resolve this problem of Pin.
my Pin number that am using is 6414 and my number is [protected].
please you can contact me with my MTN number ([protected]) or my email: www.aminat07@yahoo.in.
thanks as you understand and help me solve the problem have being having.
thanks and gud nite.

Aminat Tani Zubairu

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Boylo
, NG
Feb 21, 2011 4:33 pm EST

Please my sim card got blocked yesterday and it's requesting for PUK number, my name is Chika from Owerri, am a student of Abia State university, my number is [protected] email: austino201@yahoo.com

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adeola kehinde
, NG
Jan 20, 2011 1:50 pm EST

good day, my name is kehinde adeola.i have a complain on my mtn Sim card.last night i was trying to lock my pone $ it request for pin number which i enter 5559 & it ask me to re-enter again & i enter the same number it said i should verify pin cord i enter the same number.it request for puk number i enter it, which it was [protected] it said incorrect i re-enter the other one which it was 5093704.i switch off my pone that moment, this morning i switch it on back, what it brought out for me was Sim card rejected, i will be very great full if my complain it been look after.thanks

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jaime f tuble
, KW
Jan 18, 2011 6:24 am EST
Verified customer This comment was posted by a verified customer. Learn more

I recieved a message informing me that my mobile no.has won 900, 000 pounds..in the Nokia Awards..on its 40th year celebration..is it true.and how i claim my prize.i have my claim code..thanks.my cel n0.+[protected]

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ERHIAWARIE BRIGHT
, NG
Nov 29, 2010 9:52 pm EST

i was bared from using mtn share and sell. how do i regain it back? here is my number [protected]

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BABAJIDE AYOBAMI
, NG
Oct 15, 2010 10:01 am EDT

WHAT I MEAN IS UNBLOCKED IT FOR MI A LOT OF MY CUSTOMER HAS NOT BEEN ABLE TO REACH MI PLS MY JOB IS MOSTLY WEEKEND

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BABAJIDE AYOBAMI
, NG
Oct 15, 2010 9:58 am EDT

pls my name is babajide ayobami with mobile no [protected] it happen yesterday that MTN blocked my line witout reason i got to there office this moring to fix the problem but it all avail pls tdis is my business line i have already missing out fromn my customer pls i am the bonafide of the line pls munblock if 4 mi thanks

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ekezie
, NG
Sep 16, 2010 3:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i use share and sell with out comfarming my pin and my was barred.please i want to reset it.my number is [protected].Ifeanyi

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