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M.R.Computer Services / Payment received but no after-sales service

1 United States Review updated:
Contact information:

June 2009 I approached Mr computers. Told salesman Grant that only an end user that needs fast & reliable pc for my business. Told him that payment would b from my lawyer and therefor need quote for pc, labour, installation at my house plus software. Also purchased 4-in-1 printer - total incl labour & installation was R18 498.00. Gave cheque for ful amount on 12 June 09. Day after installation I received another invoice for labour for R795.00 - queried after i've already paid for it. Jackie said was miscom & reversed charge. Grant apologised. 2 days later i reported keyboard doesnt work properly . Grant brought new keyboard but said it was software problem & would sort out with Johan. Heard nothing to date after calling at least 6 times. Fax machine can still not send faxes and Grant told me to buy additional cord & would install after work 2 months ago. Still waiting. Phoned again 5 weeks ago & Grant would speak to Johan. Still no calls. Phoned today & Grant apologised & wanted to know whats wrong??!!! 2 months ago also said dvd drive not workin & was told by grant to do use free download on web. M R offers no after sales service. & no business ethics. Do not use MR Computers!!

Ak
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Comments

  • Mr
      21st of Jan, 2011
    0 Votes

    Please make sure to let readers know this is Not a company located in the United States, in Texas or Kentucky. It would be bad form to have viewers think we are the same company as the one you had bad dealings with. Thanks!

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