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Mr Price Group / MRPonline order placed correctly but incorrect altered product sent

Mr Price / MRP Really disappointed... ordered a pair of size 4 black pumps online and requested to collect from a store. When I received the order I found that I did order the correct size however the product that was sent was incorrect. Furthermore the product sizing was altered - the number 5 underneath the shoe was scratched but the size number is still visible and the size number on the inside of the shoe was rubbed out but the number 5 is still visible. The price sticker with size 4 appears under the shoe.
It would of been nice if I was informed that they didn't have my size instead of given something that I cannot use.
Your response to this will be much appreciated. Pictures of the product is available.

Mr Price Group / MRP
Mr Price Group / MRP
Mr Price Group / MRP
Mr Price Group / MRP

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May 08, 2017

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