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Mr. Cleaners of South Florida Inc / Ruined Drapes

10011 Estero Commons PlaceEstero, FL, United States Review updated:
2.5
Contact information:
Phone: 239-947-6969

Took two pair of drapes ($600 value) to this cleaners to be dry cleaned. Took a week longer than promised to get back. Charged $140 for cleaning. They were shrunk 2-3 inches and the lining of one of the panels had blue stains all over it. Informed manager of the problem and returned the stained panel to store, asked for owner to call me. It took three weeks longer than promised for the stained panel to be returned, during which time no one seemed to know where the panel was. When I picked it up it was still stained and was told there was nothing they could do. No call from the owner ever. Their "Satisfaction Guaranteed" claims mean nothing. DO NOT EVER USE THIS CLEANERS!!!
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Gr
  8th of Jan, 2009
Agree Disagree 0 Votes
Am a full time resident of southwest Florida I have been to Mr cleaners many many times before for past 3 years they have me very nice and professional company to me and family, friends.

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