MPBrother_2200 — Ebay refund complaint
The buyer purchased a solid gold lighter from me for $1000 and then after 10 days said that he was having trouble refilling the lighter (even though any google search will instruct you how) so he asked for a partial refund... Instead since I had many other offers I issued a full refund through the buyer dispute he initiated. I was looking forward to getting the lighter back, but when I returned from vacation I found that he sent me a USPS flat rate shipping box with a worthless rock inside of it instead of the lighter.. Even though ebay seems to encourage an immediate refund in the case of a dispute they offer no protection at all if the buyer decides to send you back a worthless item instead of what you had originally shipped to them. I have made reports with online fraud centers, contacted and filed a report with my local police and the police of the town that the buyer lives in, made a report to paypal and USPS (who delivered the package). Still Ebay does nothing for me.. the buyer who was responsible for the scam is even still selling products on ebay one month after I reported what happened to me. I keep emailing them and only receive one sentence answers such as: we aren't able to discuss our disciplinary actions on another member, but rest assured he may receive a warning, or once the police capture the buyer and recover your item than were sure they will return it to you. Its funny how members are banned from not sending ebay $2 worth of fees, but if you steal $1000 from another member then nothing is done to stop any future transactions you are involved in. The only word of advice I can give to people is never under any circumstances be willing to provide a refund, or on the other hand if you want to steal as much free money as possible without any repercussions just buy an item off someone that has a refund policy and mail them back a rock instead of whatever valuable item they sent you..