Menu
192camera.com
192camera.com Customer Service Phone, Email, Contacts

192camera.com
reviews and complaints

www.192camera.com
www.192camera.com

Learn how the rating is calculated

3.7 6 Reviews
Verified
The authenticity of the customer service contact information for 192camera.com has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

192camera.com complaints 6

ComplaintsBoard
J
5:17 pm EDT

192camera.com “unlocked” phone

I bought a Samsung to take overseas, I was told it was unlocked, when we tried to set it up the device was locked by a phone carrier, I tried calling the store and the phone number given was disconnected, for over two weeks I had my cousin go to the store at least 3 times a week to see if they can give me the code to unlock it, every single time she was told that I would get a code by the end of the day, my cousin asked for a phone number to call the store and get the code, the guy gave her a google phone number and the guy never picks up the phone, then she finally got fed up with it (since returning the phone would cost us 35% restocking fee... 35!) so she went to the store and the guy told her to speak to the technician on the phone, she did and got the technician's info, he was actually very quick and helpful, after over two weeks she finally got the right code and the technician said that he was given the wrong IMEI to begin with...

Read full review of 192camera.com
Hide full review
ComplaintsBoard
K
2:03 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

192camera.com return ripoff

I purchased a small holster camera bag and took home to take on a small day trip, later that day, realized my dslr camera that I wanted to use with the lens was a tad to long, called the story and they said no issue just return. Having to work the weekend I returned on the 7th day, within the guidelines of the written receipt to have the same guy that sold it to me, say I can't refund or return it now. Why I asked it was never used with the tags still on it with original receipt. He said oh, will you bought this 7 days ago at 11:46am, it's the 7th day at 1:02pm, your an hour and 20 min passed the deadline. I got angry obviously the receipts states 7 days, and I thought who has such a stupid policy, they go by the hour of day, I complain, but he said there was nothing he could do he's not the owner and no manager there. Leaving very upset I felt the need to call to complain, however after I googled the company I see nothing but rip offs. Also to make matters worse I now see the same bag retails for about $10 less than I paid. So don't buy from this store, overpriced and horrible customer service. I see they are not in business to stay in business for long!

Read full review of 192camera.com and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
J
J
Jesijem
,
Mar 02, 2009 12:35 pm EST

My mother bought me a Pentax camera when she was on vacation in Florida in 192Camera and the camera came without 2 items that the box stated that came with the camera. I called 4 times and e-mailed 7 times and when I got through one of the salesman told me he had sent the items. After 2 months the camera began to fail. The pictures it took came out blurry. For the price paid for the camera it should have been a better product.

ComplaintsBoard
G
1:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

192camera.com big ripp off deal

Hi, friends,

the guys at 192 Camera at this address are using their business policies to ripp off clients on a brutal way.
I saw a big "SONY" sign on the outside, so went in on Black Friday expecting some cool offers from Sony.
Instead I ended up buying two Android tablets, they marketed as their "hot" items. They told me that those are their best sellers this year.
According to the salesman, that was the most valued item on sale, which they can sell at a lower price because of the big volume they are selling.
To my surprise, the Arnova 10 tablets they sold me were valued at around $ 200, while they charged me $ 350 each excl. tax. On top of that, the tablets were not at all what they made me believe. It doesn't support the full Android Market. So the next day I went back to return the items. What comes next is the most embarrasing experience ever.
Their receipt say: "All sales are final. No refunds. Exchange within 7 days with original package. 30% restocking fee".
There was no way I could get my money back.
Since I needed a tablet, and had to fly back home the next day, there was no way I could come to a satisfactory conclusion.
After long arguing, the only thing I could do was get another tablet for the price of the two items I returned. And even then they deducted 30% restocking fee.
So to get a Sony S 32, I had to pay again $ 350, because apparently the price of the Sony was $ 999. Very frustated, I learned afterwards that they again ripped me off, because this item is valued at no more than $ 600.
After all I paid roughly (excl. tax.) $ 1, 029 for a Sony tablet valued at a price of maximum $ 600, and all this on a Black Friday (rip-off) deal.
They knew I'm from the Caribbean and had to fly back, so there's no way they can be bothered anymore.

To all you folks out there, watch out. Avoid being lured in a trap like what happened to me.
This store is located near a large mall, so get inside the mall to get your stuff.
Don't risk your hard-earned money with this company.

Read full review of 192camera.com and 11 comments
Hide full review
11 comments
Add a comment
F
F
Felipe Santiago
, MX
Oct 03, 2017 6:45 pm EDT

Hola estos sujetos son unos ladrones estafadores mentirosos y poco hombres, me robaron bilmente 1309 dólares a base de mentiras prometiéndole productos con un descuento el cual no aplicaron proque nunca me dieron los productos, profavor unamosnos para poder denunciarlos y estén tras las rejas

A
A
abcardozo
, BR
Jul 20, 2017 6:21 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

There are complains since 2014 and the place is still open. Last week I bought a computer there and it was the same story described here. They sold me the wrong computer and I couldn't do anything because I went there to receive my money back and they were very, very disgusting. They are thiefes, should be in jail. There are a tag on the products that is not the product and we see it only at home.

N
N
NataliaU
, US
Jan 03, 2016 5:54 pm EST
Verified customer This comment was posted by a verified customer. Learn more

THIEFS! They just look for turist that can't bother them after the things they do. It's unbelievable! What can we do? And they are using the SONY brand...
We already called the police and they said we have to go to the court... We were robbed by $2130 USD !

R
R
Raphael Rabello
, BR
Mar 13, 2015 9:50 am EDT

Hello,
My name is Raphael and I´m from Brazil. At 03/01/2015 I bought a laptop at 192 camera in Orlando (Crystal Lane).

It was a Sunday. Around 8 pm. The store was empty. I was the only customer. I talked with a man that seemed to be the store´s owner or manager.
I said that I had around US 600 to buy a laptop. He showed me a Dell and a Toshiba. I chose the Toshiba. He told me that the laptop had an “Stream” Intel Pentium Processor that was equivalent to the i7, 500GB on the hard disk and 4 GB RAM. It cost me $ 589.99 + plus tax. A total of $ 628.34.

I came back to Brazil. When I was transferring all the programs, archives and datas from my old laptop to the new one I bought at 192 Camera a message appeared at the screen that the HD didn´t have enough space. How weird! How could this happen if I bought a laptop with 500 GB HD of capacity and my old one had a capacity of 350 GB? Well, the answer is: they gave me the wrong laptop! They gave me the Toshiba Satellite L 15 W B1303 instead of the computer I bought. The computer they gave me has only 32 GB on the HD, a Celeron Processor and 1.8 RAM and costs $ 200.00 at Amazon.
I searched at Google and I found out that the one I bought was the L 15 W B1303 wich I can buy at Amazon for $ 420.00. Why do they charge $ 590.00 for the same product? This is crazy! I´m calling and sending e-mails, but thy don´t answer me back. Thiefs! Must go to jail now!

E
E
192estafa
, CO
Aug 24, 2014 9:12 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Por favor hagamos algo para que la policía los detenga hay quejas pero ellos siguen robando que debemos hacer?

T
T
Tashiro
, BR
Aug 21, 2014 8:08 am EDT

Hi guys! Please take a look on that Fan Page (https://www.facebook.com/pages/SONY-Outlet-FAKE/1510802312487961?ref=ts&fref=ts
) and share as much as you can! Together we can put the responsible in jail! Mr. Martin Mammoliti in particular!

J
J
JGSRD
, DO
Jan 03, 2014 7:31 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Compre una laptop el 1/1/14 en US$900 despues de recomendacion de un "experto" de la tienda. Me hablo de todo lo bueno de la computadora y la garantia que iba a tener. Pague, firme la garantia, admito que sin leer, y oh sorpresa. No era una garantia, lo que decia era que era un equipo reconstruido, que se vendian tal cual, sin pila (la tenia), sin sistema operativo, etc.. En la casa me di cuenta al ver el modelo en internet que no cuesta mas de US600.00 (nuevo). Ademas me "regalaron un bulto" e insistieron en que me la llevara en el bulto. Luego vi en lo que firme que para reembolsar el dinero (30% menos) tenia que estar en su caja.
Lo peor de todo es lo estupido que uno se siente por haber confiado en esa persona y porque no en el pais donde me encontraba, creia ese tipo de cosa no pasaban.

F
F
Fedeltone
, US
May 20, 2017 1:23 pm EDT
Replying to comment of JGSRD

Son ESTAFADORES! Venden equipos usados o robados como nuevos, te mienten en la cara y luego desmienten todo! Te dicen q tiene garantia y no es cierto. Es indignande lo que nos ocurrio y la impotencia de no poder hacer nada pq ellos mismos te dicen "es tu palabra contra la mia, si no te gusta veni con la policia"
Por favor, no les compren nada!

O
O
orikami
, VE
Oct 01, 2013 9:59 pm EDT

En esta tienda son unos ladrones, me ofrecieron una camara en 290 dolares y realmente cuesta 130 en amazon. Tantos años estafando y no se hace nada contra ellos.

T
T
tomwindsor
, US
May 31, 2013 6:10 am EDT

OMG had exactly same experience however i got a Canon 3ti which i found out to my expense would usually cost $650 and no they charged me $909 and be unknowing to the prices here i was stupid and brought it!

A
A
alahudeen
, ZA
Jan 02, 2013 10:16 pm EST
Verified customer This comment was posted by a verified customer. Learn more

They are big time rip offs! Bought Sony Vaio T series laptop over the top price. Cisco had the item for $695 and they charged me $1600! Huge scam artists. Don't buy here!

Is 192camera.com legit?

Our verdict: 192camera.com has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores 192camera.com's position as a benchmark of trust and quality within its industry. Users and clients of 192camera.com can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

192camera.com earns 100% level of Trustworthiness

Perfect Trust Endorsement: 192camera.com achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for 192camera.com. The company provides a physical address, 4 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

192camera.com has registered the domain name for 192camera.com for more than one year, which may indicate stability and longevity.

192camera.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

192camera.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

192camera.com you are considering visiting, which is associated with 192camera.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

192camera.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from 192camera.com.

However ComplaintsBoard has detected that:

  • 192camera.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The 192camera.com may offer a niche product or service that is only of interest to a smaller audience.
  • 192camera.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
M
10:06 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

192camera.com sell an old model at a higer price than a new one

They sell us a Blacberry 8310 as a better option than the Blacberry 9630 that we were asking for. They use their technical knowledge to ambush their clients. They sell us an 8310 at a higher price (U$S 550) than they were asking for the 9630 (499). After an internet search we notice the 8310 is a very old model it has less screen resolution (¨just a little bit¨, according to Martin Mammoliti, the seller) and fewer features. We return four more times to the store in order to change the model or to obtain a refund. Nothing happened.

An internet search shows lots of complains about this store and about the selling ¨strategies¨ of Martin in particular.

My question is who has to take all this complains into consideration. Who has to stop this unfair practices.

To the people who are reading this, please don’t even think to enter 192 camera.com and please don’t be ambush by Mr. Martin with his siren songs.

Read full review of 192camera.com and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
N
N
NEY AMORIM
, BR
Mar 16, 2013 8:17 am EDT
Verified customer This comment was posted by a verified customer. Learn more

tabem tive problemas com esta loja. Comprei 3 tablets hp 32G e um celular Sansung. Um dos tablets já veio estragado e foi trocado, mas agora, 30 dias depois já não liga mais. o celular veio sem bateria. CUIDADO, NAO COMPREM NESTA LOJA, NAO SAO CONFIAVEIS.

R
R
roberto rodriguez
, VE
Dec 13, 2009 10:01 am EST

Amigos lo mismo me ocurrio a mi y nada fue resuelto despues de tratar de resolver mi problema, por el contrario me hecharon como un perro de la tienda y me llamaron la policia, pero finalmente encontre la forma de hacer justicia. Si todos no quejamos vamos a ser escuchados, ya los estan investigando por fraude pero necesitamos escribir nuestras historias al Comisionado Scott Boyd (district1@ocfl.net), al Alcalde Richard Crotty (mayor@ocfl.net) y al departamento de fraudes ( fraudhelp@sao9.org ) para que esto no le siga ocurriendo a turistas inocentes como nosotros.

View 0 more photos
R
R
roberto rodriguez
, VE
Dec 13, 2009 9:59 am EST

Dear friends the same thing happen to me and nothing was done after trying to get my money back, they acted aggressive and called on the police but if we get together I think we will be listen I found the right channel to address our claims as they are already under investigation please email your story to their Commissioner Scott Boyd (district1@ocfl.net) and their Mayor Richard Clotty (mayor@ocfl.net) as well as the fraud Department ( fraudhelp@sao9.org ), so send this 3 emails and they will take care of us by not allowing them to scam more innocent tourists.

Amigos lo mismo me ocurrio a mi y nada fue resuelto despues de tratar de resolver mi problema, por el contrario me hecharon como un perro de la tienda y me llamaron la policia, pero finalmente encontre la forma de hacer justicia. Si todos no quejamos vamos a ser escuchados, ya los estan investigando por fraude pero necesitamos escribir nuestras historias al Comisionado Scott Boyd (district1@ocfl.net), al Alcalde Richard Crotty (mayor@ocfl.net) y al departamento de fraudes ( fraudhelp@sao9.org ) para que esto no le siga ocurriendo a turistas inocentes como nosotros.

View 0 more photos
ComplaintsBoard
Y
10:45 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello, my name is Yadira Escribano Caro. I'm from Puerto Rico and last week I was vacationing with my mother and daughter in Orlando, Florida. Everything was perfect until I was swindled by salesmen at a local store. I need to know if I can alert tourists and locals somehow, through a newspaper or other media, about the dishonest practices carried out at...

Read full review of 192camera.com and 2 comments
ComplaintsBoard
S
8:53 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

192camera.com buyers remorse not excepted

We visited 192 camera.com on 5-15-09 to purchase a i-pod nano 4th generation. The salesmen took one out of the diplay case and grabbed a mp4 touch camera to compare for us. Never was I informed that I had to be a dealer to purchase the i-pod nano 4th generation at the same cost as Walmart, I asked and got no reply. During the purchase of the mp4 touch/camera I asked the cashier about the store warrenty, he espressed that if I was unhappy I could return this item to the store. I was asked to sign a receipt when I had used my pin # with my debit card, I asked why that neccessary and he replyed that it was for their records.
My 12 year old daughter was with me because she had been saving for several months for this purchase.
After 10 miniutes I returned to the store with the mp4 touch/camera for an exchange because my daughter was not happy the quality of the mp4 touch. The manager informed me that I was not a dealer and he could not exchange for the i-pod nano 4th generation. Being misinformed about the reciept I had sighed, it was a nonrefundable statment of my product. Everything the teller told me was a lie. The manager informed me that my daughter sould learn a lesson from this. Comparing this purchase to a mercedes benz purchase. My company has a buyers remorse of 3 days. I was sure that a 10 minute sale was reversable. But I was wronge. As I googled this company the fraud allerts were many.

Read full review of 192camera.com and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
J
J
jesla
, CO
Aug 12, 2011 10:51 pm EDT

Hola amigos soy Janeth me siento ASALTADA, por 192 camera.comcompre un proyector de led Sony VPL-EX100 en la tienda tiene un costo tan elevado comparado con el precio de sony, tuve que consultar algo tecnico y me encuentro con la sorpresa que este tiene un costo de 750 US o 409 Euros, el 27 de julio del año en curso adquiri este proyector en su tiendada de orlando ubicada en el 13605 S Apopka Vinelad RD Orlando FL 32821 con la promesa del vendedor (un chico argentino) de que pagaba solo el vlr del proyector pues por promocion todo lo que adquirimos adicionalmente no seria cobrado un black berry, un porta retrato digital, un ipod y otras cosas. La factura se cancelo por 2.300 us lo cual me parece escandoloso pues sumando todo lo que compramos no alcazaria los 1600us, en la factura todos los precios estan en ceros y nos envolvieron tanto que tan ingenuos no revisamos, he llamado pero cambian los numero telefonicos, no me recibe los archivos para adjuntar la factura y la informacion de sony. Ojala esta personas que nombran nos puedan colaborar.

R
R
roberto rodriguez
, VE
Dec 13, 2009 10:10 am EST

Dear friends the same thing happen to me and nothing was done after trying to get my money back, they acted aggressive and called on the police but if we get together I think we will be listen I found the right channel to address our claims as they are already under investigation please email your story to their Commissioner Scott Boyd (district1@ocfl.net) and their Mayor Richard Clotty (mayor@ocfl.net) as well as the fraud Department ( fraudhelp@sao9.org ), so send this 3 emails and they will take care of us by not allowing them to scam more innocent tourists.

Amigos lo mismo me ocurrio a mi y nada fue resuelto despues de tratar de resolver mi problema, por el contrario me hecharon como un perro de la tienda y me llamaron la policia, pero finalmente encontre la forma de hacer justicia. Si todos no quejamos vamos a ser escuchados, ya los estan investigando por fraude pero necesitamos escribir nuestras historias al Comisionado Scott Boyd (district1@ocfl.net), al Alcalde Richard Crotty (mayor@ocfl.net) y al departamento de fraudes ( fraudhelp@sao9.org ) para que esto no le siga ocurriendo a turistas inocentes como nosotros.

View 0 more photos
J
J
janainaaaa
, US
Jul 01, 2009 3:18 pm EDT

I had a problem with them, on June 26th.
192 Camera.com 14851 S. Apoka Vineland RD Orlando, FL 32821 Phone [protected] ( I'm try to call them a lot of time without success )
I've purchase a Sony Battery but I asked them a VGN 470E and I paid for that USD 169.34
when I arrived in home I saw a old battery of other kind of computer
I can't understand as the USA government can let a company like this working in the USA
near to Disneyland !
I saw here a lot of complains and this 192 Camera.com keep working and USA !
They are trust not good person.
Don't leave that they be at work in the country; the law have to do something.
Definelly they ashamed the country.

I would like be aware as I can get back my money as it was done by Credicard.

G
G
grace
, AR
Jun 10, 2009 10:19 pm EDT

I have visiting 192CAMERA.com, I have problem with them, on may 11th.
I've purchase a Sony Personal Navigation System, andthe salesman, said me that I can use it here in US, and with an external memory I could put maps fron others countries. It was a lie. they are not good peop'le. I was cheatted by them.
Don't leave that they be at work in the country; the law have to do something.
They ashamed the country

Overview of 192camera.com complaint handling

192camera.com reviews first appeared on Complaints Board on May 15, 2009. The latest review “unlocked” phone was posted on Oct 7, 2018. The latest complaint return ripoff was resolved on Feb 28, 2013. 192camera.com has an average consumer rating of 4 stars from 6 reviews. 192camera.com has resolved 4 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. 192camera.com contacts

  2. 192camera.com phone numbers
    +1 (407) 390-1120
    +1 (407) 390-1120
    Click up if you have successfully reached 192camera.com by calling +1 (407) 390-1120 phone number 0 0 users reported that they have successfully reached 192camera.com by calling +1 (407) 390-1120 phone number Click up if you have UNsuccessfully reached 192camera.com by calling +1 (407) 390-1120 phone number 0 0 users reported that they have UNsuccessfully reached 192camera.com by calling +1 (407) 390-1120 phone number
    Kissimmee, FL
    +1 (407) 238-7500
    +1 (407) 238-7500
    Click up if you have successfully reached 192camera.com by calling +1 (407) 238-7500 phone number 0 0 users reported that they have successfully reached 192camera.com by calling +1 (407) 238-7500 phone number Click up if you have UNsuccessfully reached 192camera.com by calling +1 (407) 238-7500 phone number 0 0 users reported that they have UNsuccessfully reached 192camera.com by calling +1 (407) 238-7500 phone number
    Buena Vista, FL
    +1 (407) 888-6988
    +1 (407) 888-6988
    Click up if you have successfully reached 192camera.com by calling +1 (407) 888-6988 phone number 0 0 users reported that they have successfully reached 192camera.com by calling +1 (407) 888-6988 phone number Click up if you have UNsuccessfully reached 192camera.com by calling +1 (407) 888-6988 phone number 0 0 users reported that they have UNsuccessfully reached 192camera.com by calling +1 (407) 888-6988 phone number
    Orlando, FL
    +1 (407) 438-6990
    +1 (407) 438-6990
    Click up if you have successfully reached 192camera.com by calling +1 (407) 438-6990 phone number 0 0 users reported that they have successfully reached 192camera.com by calling +1 (407) 438-6990 phone number Click up if you have UNsuccessfully reached 192camera.com by calling +1 (407) 438-6990 phone number 0 0 users reported that they have UNsuccessfully reached 192camera.com by calling +1 (407) 438-6990 phone number
    More phone numbers
  3. 192camera.com emails
  4. 192camera.com headquarters
    8204 Crystal Clear Lane №100, Orlando, Florida, 32809, United States
  5. 192camera.com social media
192camera.com Category
192camera.com is related to the Mobile Phones category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Is ComplaintsBoard.com associated with 192camera.com?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with 192camera.com Customer Service. Initial 192camera.com complaints should be directed to their team directly. You can find contact details for 192camera.com above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.