Mozart's Garage / Overcharged
Mozarts Garage OMG $20.00 per spark plug and 5 hours to diagnose a radiator leak. Santa Fe New Mexico. Hello fellow victims. I took my 600SEL Mercedes to this person and told him I was told it was overheating and told him to diagnose it and tell me what it needed. The company responded with the fact that it wouldn't need head gaskets but would need about $7, 000 in other repairs. These included spark plugs at almost $20.00 each and 4/10ths of an hour to remove a battery that didn't even have a strap holding it down. I asked him to give me a break down of all costs and I had them reviewed by two different shops who told me I was clearly being ripped off.
The parts were priced at twice the retail price and the labor rates were high and the hours were 1 1/2 times the most the other shops would charge me. When I brought this to the attention to the owner his response was simply 'I have a shop I have to pay for'. Apperantly running a shop now according to him involves ripping people off for repairs that are incredibly overpriced and when I asked him to stop repairs on my car he added a couple of hours at almost $100.00 an hour at the very end for 'Other items not defined'.
So, the final result was I got an inspection which should have taken an hour, a brake job and a thermostat for $2500.00. And to top it off they left my V12 skid off after working on the car and they just threw it out in the dirt for my tow truck driver to pick up. These people pretend to be very 'Wholistic and Karma based' nothing can be further from the truth.
This shop is based on ripping people off and when people cannot pay these crazy rip off prices they simply offer them next to nothing for their cars and then fix them up and sell them themselves to make even more money. P.S. watch out for their young staff telling you they will fix your car at their private homes for $45.00 an hour.